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People Experience Coordinator
Posted on 6/4/2022
Victoria, BC, Canada
Experience Level
Desired Skills
Customer Service
  • Work with other Office Managers and People Leaders to ensure Benevity-ites have a positive, inclusive, safe, and healthy place to work
  • Develop, promote and execute programming which enhances the people experience (Benevity-wide events, celebrations, group/virtual volunteering)
  • Be an advocate for the team's emotional wellbeing and mental health through Wellness Committee initiatives
  • Support senior leadership in fostering a rich culture (coordinate and co-facilitate meetings and team building)
  • Onboard new Benevity-ites to the Victoria office and working remotely in BC (desk setup, office tour arrangements, and team introductions)
  • Create opportunities of “surprise and delight” for Benevity-ites (celebratory gifts and performance recognition)
  • Lead office and group communication channels to ensure teams are informed
  • Plan virtual and in-office events to build culture, connection and community
  • Maintain a first-class office experience (safe, secure, clean, and fully stocked)
  • Daily office management (access control, expense reporting, reconciliation, and deliveries)
  • Develop strong relationships with property managers, vendors, and maintenance service providers
  • Support departure conversations and asset returns (voluntary/involuntary)
  • Sit on the RTO (Return To Office) Committee and the Occupational Health & Safety Committee to ensure compliance with COVID protocol and WorkSafeBC
  • Provide cross-collaborative Places team support and insight into other office locations
  • Lead and support projects with leadership and business teams which align with Benevity-wide OKRs
  • Optimize processes for cross-collaborative projects to enhance transparency, productivity, and continuity
  • Facilitate team building and workshops (lean tools, DIBs support)
  • 2+ years in the customer service industry or relevant experience
  • Strong organizational and prioritization skills, with an attention to detail
  • Analytical problem-solver, with a track record of identifying opportunities and implementing effective solutions
  • Strong communication skills (written and verbal)
  • Ability to multitask time-sensitive priorities in a fast-paced, agile environment
  • “We are we” mindset, with a focus on building and maintaining strong relationships
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