Security Analyst 3

Title: Security Analyst III

Shift:  Mon - Fri 9am to 5pm

Deepwatch is looking for a highly motivated, self-driven, technical analyst dedicated to making a difference in global security by protecting organizations against the most advanced attackers in the world. The Deepwatch Security Operations Center offers opportunities to expand your skill set through a wide variety of experiences, detecting and responding to incidents as they occur in real-time for our customers. 

Deepwatch has a unique approach to how we support our customers and ultimately provide an experience not found anywhere else. You’ll be an integral part of supporting our customers by understanding their bespoke environment, needs and challenges. You will be playing a key role in supporting some of the top organizations in the world, and have the opportunity to develop your skills by working with the best responders in the industry!

In this role, you’ll get to:

• Act as the final point of escalation for alert triage processes across multiple platforms and security technologies including Windows, Linux and macOS
• Provide in depth analysis from escalated requests originating from any team member who needs support
• Validate suspicious events by performing investigations using SIEM and SOAR technologies, leveraging Deepwatch proprietary tooling, intelligence and OSINT, TTPs and IOCs
• Interface directly with customers when necessary, providing a high level of confidence and thoroughness during the investigative process
• Act as a key resource for Management, providing opportunities for improvement and actionable recommendations on creating efficiencies
• Act as an additional resource for the Threat Response team when a compromise is discovered or when a customer declares an Incident
• Identify gaps in customer environments, data ingested or configuration errors which reduce telemetry quality
• Work with customer and leadership to surface and resolve concerns
• Provide support to all analysts, work collaboratively to  coach and train others on a regular basis, and act as the technical escalation point for Analyst I & II
• Produce high-quality written and verbal communications, recommendations, and findings to customer management in a timely manner
• Lead the conversation for improvements in the process and for the customer and be a change agent for measurably improving our customer security posture and experience
• Continue to sharpen your skills and capabilities on the job, and through the Deepwatch development program

To be successful in this role, you’ll need to have:

• A strong understanding of cyber security principles, concepts and practices which includes the ability to perform a complete and thorough incident investigation and triage as the final point of escalation
• Extensive expertise with multiple SIEM environments such as SentinelOne, Google SecOps, Splunk and SPL; including the ability to navigate the console with ease and perform queries that result in efficient investigation and accurate alert analysis
• Confidence to autonomously resolve the most complex investigations as the final point of escalation
• Build accurate forensic timelines and identify anomalies matching TTPs/IOCs
• Manage customer expectations in meetings which includes follow through and tracking action items to completion while keeping your leadership and peers informed
• Communicate when help is needed and  leverage internal resources to quickly resolve investigations and incidents
• Have advanced knowledge of Adversary Tactics, Techniques, & Procedures (TTP), Event Logging, and Event Triage 
• Demonstrate the ability to pivot to other log sources, cloud systems or consoles to perform a comprehensive analysis from multiple data sources. 
• Have a strong understanding of modern EDR, email security and cloud identity platforms
• A desire to support others and uplift the program and team through updating training materials and SOPs
• Demonstrate the ability to write well-written reports and analysis that’s thorough, accurate and complete
• Provide the customer with a complete understanding of the investigation and act as a trusted advisor
• GCIH, GCIA, GDAT, GMON, GREM, OCSP, OCSE, or equivalent certification preferred

Statutory Pay Disclosure

The anticipated salary range for this role is $94,500 - $118,700 + stock options + benefits. Actual compensation may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.

ITAR Compliance

This position will have access to customer data and as such is subject to International Traffic in Arms Regulations (ITAR). Upon application, candidates will be asked to confirm that they are a U.S. Person as defined by the following:

• A citizen of the U.S.;
• A lawful permanent resident of the United States; 
• A person admitted to the United States as a refugee; or
• A person that has been granted asylum by the United States government.

The intent of this requirement is not to verify employment eligibility overall, but to ensure compliance with import/export regulations. If you do not meet these requirements, we encourage you to apply for other open roles at Deepwatch. This information will be verified upon offer of employment.