Full-Time
Account Manager
Sanco Equipment
No salary listed
Stewartville, MN, USA
In Person
The job is field-based and requires customer and jobsite visits.
Category
 Sales & Account Management (1) |
|---|
Required Skills
Microsoft Office
CRM
Requirements
- Strong communication, relationship-building, and negotiation skills.
- Ability to identify customer needs and develop value-driven solutions.
- Self-motivation with strong time-management and organizational skills.
- Ability to build long-term customer relationships in a field-based, self-directed environment.
- Ability to find solutions, close opportunities, and take ownership of customer satisfaction and results.
- Ability to work effectively across multiple departments with urgency and follow-through.
Responsibilities
- Generate new business and expand relationships with existing customers.
- Build partnerships with contractors, municipalities, farmers, commercial businesses, and large property owners.
- Understand customer operations and identify opportunities to improve efficiency and productivity.
- Serve as a trusted resource for equipment, rental, parts, and service solutions.
- Maintain regular communication throughout the customer lifecycle.
- Sell new and used equipment, rental solutions, parts, attachments, and service programs.
- Prepare and present professional quotes and proposals.
- Assist customers with equipment acquisition, replacement planning, and fleet management decisions.
- Identify cross-selling opportunities throughout the dealership.
- Coordinate internal resources to ensure customer support.
- Spend the majority of the time in the field meeting customers and prospecting new opportunities.
- Develop and execute territory growth strategies.
- Build relationships through jobsite visits, customer meetings, and networking opportunities.
- Represent Sanco Equipment at customer locations, industry events, and dealership locations.
- Evaluate customer trade-in equipment and document its condition, hours, and marketability.
- Capture photos and information needed for valuation and resale efforts.
- Collaborate with leadership on pricing strategies and trade values.
- Support online equipment listings and digital marketing initiatives.
- Work closely with rental, parts, and service teams to deliver a seamless customer experience.
- Assist with rental opportunities and customer support when needed.
- Collaborate across departments to meet customer expectations.
- Maintain accurate customer records, opportunities, and activity within customer relationship management systems.
Desired Qualifications
- Experience in equipment, construction, agricultural, industrial, rental, or related sales environments.
- Proven success in business development, account management, or customer-facing sales roles.
- Experience evaluating equipment or machinery.
- Proficiency with customer relationship management systems, Microsoft Office, and business technology.
- A valid driver's license with a clean driving record.