Full-Time
IT Helpdesk Support
Integrated Resources
501-1,000 employees
No salary listed
Elmira, NY, USA
In Person
 IT & Security (1) |
|---|
- 2 year degree is a VERY NICE to have but not a deal breaker if someone has significant experience
- Troubleshoot complex client issues both in-person and remotely
- Installed, updated, maintained and troubleshoot computer systems, both software and hardware including servers; ensured system operations were optimized
- Responsible for the effective acquisition, installation, maintenance, and use of desktop technology
- May be responsible for the purchase and installation of hardware/software
- Represents bridge between technology and business needs
- Resolves problems with new and existing equipment
- May train end users on software
- Administers end user requests and projects
- Coordinates resources to solve problems
- Learning and applying a basic knowledge in one skill area
- Develops solutions to routine technical problems of limited scope. Work is closely supervised
- Follows specific, detailed instructions
- May be assigned to small projects or to phase(s) of larger projects. Contributes to the completion of routine technical tasks
- Contacts are primarily with immediate supervisor, project leaders, and other professionals in the section or group
- May or may not have frequent external customer contacts
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Edison, New Jersey
Founded
1996
Simplify's Take
What believers are saying
- Certification boosts appeal to quality-focused healthcare organizations.
- Reskilling programs cut time-to-hire amid workforce shortages.
- Positions IRI among 15,000 Joint Commission-accredited elite firms.
What critics are saying
- Certification lapses in 12-18 months from failed onsite review.
- Patient complaints trigger decertification and client losses in 6-12 months.
- AMN Healthcare captures IRI's mid-sized clients in 12-24 months.
What makes Integrated Resources unique
- Joint Commission Gold Seal certifies IRI's staffing compliance since 2009.
- AI tool Nova hybridizes with reskilling to close healthcare skills gaps.
- Focuses on diversity hiring and performance monitoring for elite placements.
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Benefits
Wellness Program
Mental Health Support
Flexible Work Hours
Phone/Internet Stipend
Home Office Stipend
Conference Attendance Budget
Company News
Edison, New Jersey - Integrated Resources Inc. has earned The Joint Commission's Gold Seal of Approval(R) for Health Care Staffing Services Certification by demonstrating continuous compliance with its performance standards.
Integrated Resources Inc. has earned The Joint Commission’s Gold Seal of Approval ® for Health Care Staffing Services Certification by demonstrating continuous compliance with its performance standards.