Varo is an entirely new kind of bank. All digital, mission-driven, FDIC insured and designed for the way our customers live their lives. A bank for all of us.
What you’ll be doing
- Define, develop and own fraud strategy for Varo
- Plan, develop, and optimize fraud strategies that drive reduction in ACH, RDC, Card, ATO, P2P fraud
- Plan, develop, and optimize fraud strategies that drive increase in automation, reduce manual reviews and customer complaints
- Contribute to and promote the Product direction and strategic roadmap for fraud product
- Build Dashboards, define KPIs and success criteria; track, monitor and improve performance of rules and models
- Create and maintain fraud strategy documentation, including rule and model documentation
- Engage internal and external partners/clients to fully understand the customer and stakeholder needs
- Work with payment, design, content, care, operations and other stakeholders on fraud strategy changes and to create the best in class experience
- Support compliance and fraud management related initiatives including auditing of documentation, risk analysis, and other product due diligence initiatives
- Understand and analyze industry trends, fraud and regulatory developments and competitive landscape
- Manage a team of fraud analysts, rule analysts and monitoring analysts
You’ll bring the following required skills and experiences
- BA/BS in Science, Engineering, Data Science or a closely related field (or foreign equivalent)
- STEM Master’s degree is a plus
- 10+ years of account and transactional fraud management/ fraud strategy experience
- 2+ years of experience managing fraud on the issuer side with focus on card fraud management
- 2+ years of Banking or similar experience in managing transactional fraud for ACH, RDC, merchant card transactions, P2P
- Experience in banking/ lending account origination, KYC and ATO
- Strong experience in Fraud strategy and Fraud solutions
- Strong BI and analytics skills and knowledge of tools such as SQL/Athena
- Experience with BI/data visualization tools (like Tableau or Excel)
- Experience in managing rules and model deployments and improvements
- Experience in Lean/Agile product development
- Product management experience is a strong plus
- Data science experience is a strong plus
For cash compensation, we set standard ranges for all US-based roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. Per applicable law, the salary range for this role is $120,000 - $180,000. Final offer amounts are determined by multiple factors as well as candidate experience and expertise and may vary from the identified range.
#Director
We recognize not everyone will have all of these requirements. If you meet most of the criteria above and you’re excited about the opportunity and willing to learn, we’d love to hear from you.
About Varo
Varo launched in 2017 with the vision to bring the best of fintech into the regulated banking system. We’re a new kind of bank – all digital, mission-driven, FDIC-insured, and designed around the modern American consumer.
As the first consumer fintech to be granted a national bank charter in 2020, we make financial inclusion and opportunity for all a reality by empowering everyone with the products, insights, and support they need to get ahead. Through our core product offerings and suite of customer-first features, we aim to address a broad range of consumer needs while profitably serving underserved communities that have been historically excluded from the traditional financial system.
We are growing quickly in our hub locations of San Francisco, Salt Lake City, and Charlotte along with colleagues located across the country. We have been recognized among Fast Company’s Most Innovative Companies, Forbes’ Fintech 50, and earned the No. 7 spot on Inc. 5000’s list of fastest-growing companies across the country.
Varo. A bank for all of us.
Our Core Values
- Customers First
- Take Ownership
- Respect
- Stay Curious
- Make it Better
Varo is an equal opportunity employer. Varo embraces diversity and we are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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