About GitHub

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 100 million people, including developers from 90 of the Fortune 100 companies, use GitHub to build amazing things together across 330+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Locations

In this role you can work from Remote, United Kingdom

Overview

The GitHub Issues team is on a mission to create amazing collaboration experiences for developers. We’re building world-class tools to help developers plan, track and understand their work, directly where work happens. Issues is already one of the most heavily-used products on GitHub today, and with more customers moving to GitHub for planning and tracking, we’re looking for a Senior Product Manager to work closely with design and engineering to continue growing GitHub Issues as the best collaboration solution for software teams. The right candidate will be able to balance the growing needs of the Issues platform against the investments we need to make for the continued growth of the Issues product, while also advancing the user experience of GitHub as a whole.

Responsibilities

• Own the product strategy, user experience and execution roadmap for your area. You will be responsible for specific areas of the Issues product and defining a strategy that aligns with customer needs and GitHub’s goals. You will translate that strategy into an experience that achieves both the customer needs and product goals, and a roadmap to deliver.

• Represent the customer. You will be the champion and voice of customers in every conversation. You will build direct relationships with customers as well as immersing yourself in customer feedback.

• Collaborate across multiple feature and platform teams. Your success will require coordination across multiple teams and domains at GitHub. You will play a critical role creating alignment across multiple of GitHub’s feature and platform teams. While you will advocate primarily for the Issues user, you will help advance the whole experience of the GitHub product.

• Use data to improve the user experience. Analyse data for trends and potential customer pain points, and use this to prioritize and inform how to improve the product. Go back to the data when needed to answer questions.

• Measure success. Own the measures used to define success for your area and align them to department and business objectives. You will define success metrics at the inception of an initiative and track their performance. You will make measures visible to all stakeholders and interpret them into actionable conclusions and new hypotheses to drive future work.

• Evangelize your product area. You will spend time presenting on your product area and how it fits into broader market trends, both internally and external to GitHub.

Qualifications

Required Qualifications:

• Several years experience in product/service/project/program management, software development, product design, or related field, 

  • OR Bachelor’s Degree in related field AND several years experience in product/service/project/program management, software development, product design, or related field

  • OR equivalent experience.

Preferred Qualifications:

• Master’s Degree in related field and several years experience in product/service/project/program management, software development, product design or related field 

• Ability to communicate clearly and articulate complex technical problems in a simple and easily understood way.

• Ability to collaborate effectively with engineers, and influence team direction through leveraging competitive and industry research analysis.

• You have a background as a developer or working with developer tools. You strongly empathize with your core developer customers and can lead technical conversations with both customers and the developer teams you work with

• You have a background in product design or as a product manager in an experience-centric product. You understand what a great user experience looks like and are comfortable working with experienced designers as well as conducting your own user research, wireframing, and usability testing.

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are

GitHub is the world’s leading AI-powered developer platform with 100 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!). At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.