General Risk Consultant

General Risk Consultant

Full-Time

Boston, MA or Springfield, MA

The Opportunity

The Enterprise Risk Management General Consultant is a member of the Risk Strategy team within Enterprise Risk Management (ERM) reporting to the Head of ERM Programs. This position will partner closely with numerous stakeholders of the Enterprise Risk Management Team to develop and facilitate ERM training and provide support across different areas of risk management administration. 

The Team

As MassMutual navigates evolving risks in our industry and in support of MassMutual’s goals, our ERM operating model must continue to evolve. The Risk Strategy team collaborates with ERM leadership and key stakeholders to evolve the enterprise’s risk management framework and provide the necessary context and analysis that ensures we are best positioned to manage these risks. The team will do this through various ways, including coordination of ERM divisional activities, engaging with Enterprise Technology & Experience (ETX) on technology platform evolution, serving as a risk steward, and consolidating information to provide cohesive, comprehensive, and actionable views of enterprise risks.

The Impact:

You will thrive in this role if you are collegial, collaborative, highly resourceful and an adaptable individual who is a self-starter, organized, curious, agile and flexible. You will bring strong attention to detail and organization skills while having clear and concise written and verbal communication skills. Your responsibilities will support the achievement of the ERM organization’s vision to effectively manage risks faced by MassMutual and its subsidiaries and enable the enterprise to achieve its mission and strategy through business partnership and risk stewardship.

Enterprise Risk Management Framework Support

• Support the evolution, documentation, and implementation of the Enterprise Risk Management Framework, ensuring it aligns with MassMutual’s goals and any applicable regulatory requirements.

• Assist in developing, updating, and socializing risk governance documents and risk processes in partnership with ERM leadership, technology teams, and other stakeholders.

• Design, develop, and deliver ERM training content, workshops, and educational resources tailored to diverse audiences throughout the organization.

• Contribute to the creation and maintenance of robust internal communications programs, including periodic newsletters, presentation materials, and key messaging for ERM priorities and initiatives.

• Collaborate closely with other members of the Risk Strategy Team to support strategic planning and the coordination of ERM-related programs and initiatives.

• Participate in the consolidation and analysis of risk-related data and information to enable comprehensive risk reporting, risk intelligence, and decision-making capabilities in support of risk governance.

• Maintain strong working relationships with partners in technology and other business units to support ERM objectives and project delivery.

• Support the intake and management process of proposed GRC (Governance, Risk, and Compliance) changes for ERM

• Support the maintenance, evolution, and change management process for risk framework elements (e.g., risk taxonomy, risk acceptance).

• Facilitate Level 1 risk assessment and preparation of the risk register and top risk report to the Enterprise Risk Committee (ERC) and MassMutual Board

• Support the coordination and preparation of materials for governance forums, including the internal working group, Enterprise Risk Committee, and Board meetings.

Corporate Functions and ERM Division Support

• Collaborate with others in the ERM division to enhance risk communication and training content and feedback capabilities embedded on the ERM intranet page.

• Engage with the ETX Privacy, Data and AI Governance team to evolve the ERM division’s practices on data governance and records management.

• Support ERM’s business continuity activities in collaboration with the Office of Enterprise Resilience.

• Support various training, division meetings, and team building events hosted by ERM throughout the year.

• Collaborate with others across the ERM organization to support staff engagement and enhancements to our risk-aware culture.

Minimum Qualifications

• Bachelor’s degree in Business, Finance, Risk Management, or a related field.

• 5+ years of experience in enterprise risk management, consulting, or financial services.

• 3+ years of experience supporting the development or implementation of risk management frameworks or governance processes.

• 3+ years of experience designing and delivering training materials, communications, and presentations for a variety of audiences.

• 2+ years of experience with GRC technology platforms.

• Exceptional written, verbal, and interpersonal communication skills.

• Strong organizational skills with the ability to manage multiple projects and deadlines in a dynamic environment.

Preferred Qualifications

• Master’s or MBA preferred.

• Background in developing internal communications strategies or employee engagement programs.

• Ability to work collaboratively across functions and build productive partnerships throughout the organization.

• Change management experience and a proactive, adaptable mindset.

• Demonstrated program and portfolio management and experience with scorecards, metrics and dashboards.

• Experience with establishing and maintaining strong relationships with peers and key partners throughout the organization.

• Comfortable working collaboratively across the organization in a complex, fast paced, dynamic and continually evolving business environment.

• Demonstrated ability to think strategically, enjoy managing multiple projects simultaneously and handling difficult situations.

• High degree of integrity and ability to maintain confidentiality with business & organizational information.

• Able to garner support and gain momentum to bring new ideas through to implementation.

• Demonstrated ability to understand how tasks and milestones interact and connect across related department objectives.

• Experience and confidence with communicating to senior leadership.

• Outstanding verbal, written and interpersonal communication skills.

• Strong organizational skills with the ability to manage multiple projects and deadlines in a dynamic environment.

• Change management mindset.

• Experience in risk consulting or strong desire to learn fundamentals of enterprise risk management.

• High emotional intelligence.

• Willingness to volunteer and lean in.

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Risk Strategy Team.

• Focused one-on-one meetings with your manager.

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups.

• Access to learning content on Degreed and other informational platforms.

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits.

#LI-MM1

Salary Range:

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees.  Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.  For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.