What You’ll Do

• Implementation of a content management platform for life sciences
• Leading business process discovery and application design workshops
• Translating complex client process requirements into a workable solution design
• Overseeing the solution build, test, and deployment
• Creating process documentation and project deliverables
• Planning and establishing post-go-live activities including ongoing support
• Subject matter expertise in Veeva Commercial Content applications and defining how they fit into customer software ecosystems 

Requirements

• 5+ years of experience with consulting, project management, account management, or equivalent experience
• Direct experience using digital content management systems
• Experience working with life science customers (pharma, medical device, consumer health, etc.)
• Ability to quickly understand customer requirements and create corresponding solution designs
• Ability to work with a variety of customer roles, internal/external stakeholders, and delivery partners while ensuring high-quality solution delivery
• Proven ability to work independently in a dynamic, fast-paced, and distributed environment
• Ability to travel as required
• Bachelor’s degree or above
• Fluency in English
• The candidate must be based in Europe and have the legal right to work

Nice to Have

• Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, etc.
• Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc.
• An understanding of DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA)
• Understanding of life sciences compliance and computer systems validation requirements (e.g. GxP, GcP)
• Project management certification (e.g. PRINCE2, PMP)
• Experience with product pre-sales, solution consulting, or engagement management
• Fluency in French or German
• SaaS/Cloud experience