Technical Training Coordinator

Description

Join the Carolina Cat Team

As a family-owned company under our third generation of leadership, we have built our business based on the principles of trust, integrity, and a desire to help our customers and employees succeed.

Since 1926, we’ve supported our communities by supplying equipment for critical infrastructure and commerce and by donating our time and resources to area nonprofits. We make smart investments in our company and continuously improve as part of our vision to be a trailblazing company that’s built to last.

We’re looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we’re committed to providing a work experience that helps our team grow to their full potential.

Collectively, our employees work together to make a difference for our customers, our communities, and our company. Learn more about what it means to become a team member with Carolina Cat.

Summary

Responsible for coordination, development and implementation of programs to develop and enhance the skills of our technicians in the Construction division. The primary responsibility of this position is to support the Construction Division technical and safety training needs. Secondary responsibility is to coordinate Construction customer technician training classes.

Essential Functions

• Administrator and Manager of the Caterpillar LMS “The Dealer Performance Center”.
• Facilitates Caterpillar specific class registrations and approvals.
• Facilitates travel arrangements as needed.
• Administrator of the Weisiger Technician LMS.
• Manages the Construction Division TCD programs.
• Manages class enrollments.
• Manages E-Learning.
• Manages Certifications.
• Coordinates Construction Technician Onboarding.
• Assist with the Guardian Onboarding Plans.
• Builds annual individual development plans (IDP) for each Construction technician through collaboration with local Managers to align with the TCD programs.
• Assists with Think BIG, CPCC, SkillBridge, FAST-TRACK, VoTech, and Apprenticeship programs.
• Think Big Advisory Committee Member. (attends spring and fall meetings)
• Assists Safety Communication and Training Specialist as needed with safety initiatives.
• Provides Managers monthly reports on Instructor Led Training hours, Web Based Training hours, Certification advancement, progress vs. plan of IDPs, upcoming training schedules, and training costs.
• Manages external training consultants, develops program specifications, facilitates class requirements, and audits programs for quality and relevance.
• Maintains knowledge and understanding of Weisiger Group’s business and anticipates future learning and development.
• Works with Construction Business/External Customers to provide Customer specific training classes/schedule.
• Produce yearly calendar.
• Work with Customers/ Sales Reps to provide ad-hoc classes as needed.
• Facilities class requirements such as room procurement, lunches, and class notifications.
• Invoice Customers via Sales Link.
• Builds and fosters relationships with Caterpillar and/or other OEM vendors while incorporating their inputs into course materials, as appropriate.
• Adheres to all company policies, procedures, and standards.
• Travels to outlying locations on an as needed basis.
• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

• 5-7 years of experience specializing in Project Management and/or Training/Organizational Development. Bachelor’s degree in Business or related field a plus.
• Demonstrates track record of taking initiative, working independently, and handling multiple priorities simultaneously.
• Demonstrates a passion for success and strives to exceed expectations.
• Demonstrates ability to quickly establish and maintain credibility with key leaders at all levels of the organization. Consultative skills and experience required.
• Experience with Articulate software a plus.

Computer Skills

• Microsoft Office (Word, Excel, Outlook and PowerPoint)
• Experience with Talent Management (Learning Management Systems) software systems to enhance employee and company performance a plus.

Knowledge, Skills, and Abilities

• Functional expertise in assessment, evaluation, and training needs analysis, project management, organization systems, and internal consulting.
• Knowledgeable in Technical and Adult Learning Theory; conducts trend research for best practices.
• Strong negotiation skills and project management experience.
• Skilled at making clear and persuasive presentations. Builds credibility quickly with all levels of the organization.
• Ability to work in and manage ambiguity, deal with issues or problems, work independently, drive for results and stay focused to accomplish objectives with a sense of urgency.
• Ability to think strategically and systemically.
• Ability to be flexible, creative and can grasp complex concepts and execute ideas. Motivated by challenges.
• Excellent written and spoken communication skills with individuals or in groups.
• Thorough Technical understanding of skill sets by industry.
• Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment.
• Must work well with others and be a collaborative team player.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

Travel Requirements

The travel requirement characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to travel to Carolina CAT branch locations/customer sites to deliver training materials/perform hands on training. Occasional overnight stays are required, determined by length of training and distance to location. The employee is occasionally required to travel to OEM training facilities, demonstration centers, etc., for training/development purposes which may require air travel and/or long-distance driving and extended overnight stays of up to 5 days. The employee must provide their own vehicular transport and will be reimbursed for mileage related to required travel for business purposes.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We’re committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

#CarolinaCAT

EEO/AA Employer. All qualified individuals are encouraged to apply.