Full-Time

Associate Portfolio Executive

Confirmed live in the last 24 hours

C.H. Robinson

C.H. Robinson

10,001+ employees

Compensation Overview

$19.23 - $38.47/hr

Entry, Junior

Columbus, OH, USA

Category
Customer Success
Sales & Account Management
Required Skills
Data Analysis
Requirements
  • High School Diploma or GED.
  • Minimum 6 months Customer Engagement Experience internal or external
  • Ability to travel up to 10%
Responsibilities
  • Drive the conversion of sales leads into active customers by establishing strong contacts, fostering relationships, and comprehensively understanding customer needs to achieve the highest possible conversation rate
  • Proactively engage with customers, carrier, suppliers, and internal stakeholders, ensuring the attainment of customer needs and growth targets
  • Respond promptly to customer inquiries and exceptions while managing conflict diplomatically
  • Identify automation opportunities to streamline processes, enhance operational efficiency, and ensure high-quality execution by promptly identifying and resolving operational issues
  • Reconnect with dormant customers, fostering relationships and stimulating demand
  • Execute pricing strategy through applying effective negotiation skills, market acumen, and knowledge of customer buying habits
  • Maintain a sense of urgency in addressing both your teammates' customers and your own developing portfolio of customers
  • Generate additional business within teammates' portfolios, exceeding monthly volume and revenue targets while expanding portfolio size
  • Drive demand by engaging customers, fostering relationships, and capitalizing on business prospects
  • Identify growth potential within accounts, transitioning transactional engagements into committed partnerships
  • Stay updated on customer, industry, and market changes to pinpoint growth opportunities
  • Execute various customer-facing operational tasks like quoting, load building, shipment activation, and handling order-level service escalations
  • Adopt and apply new tools, technology, and processes to improve overall workflow
  • Utilize data and reporting to identify service improvement opportunities and expand wallet share
  • Partner with internal resources to ensure account processes and SOPs are complete and adhered to
  • Maintain a minimum portfolio size of existing customers by volume and revenue
  • Participate in daily or weekly team stand-ups to foster communication and alignment
  • Use technology to manage order statuses and initiates corrective measures during exceptions
  • Leverage Navisphere 2.0, with demonstrated ability to create customer and supplier logins and support adoption
  • Assist in the development of any SOPs required to manage customers' business effectively
Desired Qualifications
  • Bachelor's Degree from an accredited college or university.
  • Attention to detail, accuracy, and problem-solving.
  • Demonstrated negotiation, collaboration, and influencing skills.
  • Proficient in Microsoft Office Suite of Programs.
  • Values a diverse and inclusive work environment.

Company Size

10,001+

Company Stage

IPO

Headquarters

Eden Prairie, Minnesota

Founded

1905

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased AI-driven logistics solutions enhance operational efficiency and customer satisfaction.
  • Nearshoring in Mexico presents opportunities for expanding cross-border services.
  • Selling European Surface Transportation business allows focus on North American market.

What critics are saying

  • Competition from digital freight platforms like Uber Freight could erode market share.
  • Selling European Surface Transportation may reduce market presence in Europe.
  • Partnership with TriumphPay may expose financial risks if TriumphPay faces challenges.

What makes C.H. Robinson unique

  • C.H. Robinson launched an AI-leveraged load-matching platform to enhance carrier efficiency.
  • The company ranks No. 2 on the Transport Topics Top 100 logistics companies list.
  • C.H. Robinson offers cutting-edge logistics management services with Managed Solutions.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Parental Leave

Family Planning Benefits

Fertility Treatment Support

401(k) Company Match

401(k) Retirement Plan

Employee Stock Purchase Plan

Wellness Program

Company News

FreightWaves
Mar 16th, 2025
Borderlands Mexico: Us Trade With Canada, Mexico Hit $134B In January

Borderlands is a weekly rundown of developments in the world of United States-Mexico cross-border trucking and trade. This week: US trade with Canada, Mexico hit $134B in January; Appliance maker announces $668M expansion in Mexico; LG Electronics plans $100M investment in Reynosa, Mexico; and Meyer Distributing opens a logistics facility in West Texas.Despite ongoing global trade turmoil, U.S. trade with Canada and Mexico rose a combined 8% year over year in January to $134.4 billion.Mexico was the top U.S. trade partner in January, with cross-border commerce increasing 7.8% year over year to $69.61 billion, while trade with Canada saw an 8.6% year-over-year gain to $64.8 billion.China was the third-ranked U.S. trade partner in January, totaling $51.5 billion, a 7.6% year-over-year increase.John F. Kennedy International Airport was the No

Stock Titan
Mar 3rd, 2025
C.H. Robinson to Participate in J.P. Morgan 2025 Industrials Conference

EDEN PRAIRIE, Minn.-(BUSINESS WIRE)- C.H. Robinson (NASDAQ: CHRW) announced that the company will participate in a fireside chat at the J.P. Morgan 2025 Industrials Conference on Tuesday, March 11, 2025, at 9:00 a.m. Eastern Time.

MarketBeat
Dec 17th, 2024
Lord Abbett & CO. LLC Invests $11.87 Million in C.H. Robinson Worldwide, Inc. (NASDAQ:CHRW)

Lord Abbett & CO. LLC invests $11.87 million in C.H. Robinson Worldwide, Inc. (NASDAQ:CHRW).

Timothy Sykes
Dec 12th, 2024
Will C.H. Robinson's Recent Moves Propel It to New Heights?

Recently, C.H. Robinson rolled out its cutting-edge logistics management service, C.H. Robinson Managed Solutions.

Transport Topics
Dec 12th, 2024
Trucking, Logistics Experience Another Strong Holiday Season

C.H. Robinson ranks No. 2 on the Transport Topics Top 100 list of the largest logistics companies in North America.