Maintenance Technician 3

Essential Duties and Responsibilitiesinclude the following but are not limited to the job specifications contained herein.Additional duties or job functions that can be performed safely may be required as deemed necessary by supervisory personnel.

• Communicate clearly, compassionately, and with empathy when speaking with team members, residents and vendors

• Provide exceptional customer service when interacting with team members, residents and vendors

• Communicate with the Assistant Maintenance Manager – Tech (AMM-T) and/or Centralized Maintenance Coordinator (CMC) to prioritize tasks throughout the day

• Respond and complete service requests in a professional and timely manner

• Consistently maintain a clean and safe work environment

• Repair HVAC systems including, but not limited to:

  • Diagnosis and troubleshooting - using diagnostic tools and equipment to assess the root cause of the problem to ensure the system operates efficiently and safely

  • Cleaning and maintenance - Replace HVAC air filters, cleaning coils and evaporators, clear condensate drain lines and pans, clean dust, plants and debris in and around the condenser units to provide optimal airflow

  • Repairing or replacing components – Thermostats, fans, motors, belts, capacitors, contactors, relays, compressors, etc.

  • Refrigerant handling – Checking and charging refrigerant levels, repairing refrigerant line leaks

  • Electrical work – Inspecting and repairing electrical connections, replacing faulty wiring or circuit breakers

  • Ductwork – Inspecting, sealing leaks in ductwork, measuring airflow and pressure levels, repairing or replacing damaged ducts

  • Resident education – Explaining the issue and repair process to the residents clearly and simply while providing maintenance tips to prevent future problems

• Repair or replace faucets, sinks, toilets, water heaters, garbage disposals, clear drain lines, and other minor plumbing repairs

• Repair or replace caulking, grout, and various crack fillers as needed

• Accurately test for electrical current and troubleshoot minor electrical repairs

• Repair or replace electrical outlets, switches, breakers, GFCI’s, 3-way switches, light fixtures, ceiling fans and other minor electrical repairs

• Repair or replace pre-hung doors, locksets, doorknobs, strikers, latches, hinges, door stops, lockboxes, and other minor hardware repairs

• Repair or replace windows, window screens, window blinds, window rescreening and other minor window repairs

• Repair or replace baseboards, door casings, trim moldings, quarter round, base shoe, and other minor hardware repairs

• Repair or replace cabinet doors, drawers, cabinet hinges, and other minor cabinetry repairs

• Repair wall holes, texture, touch up and paint walls and trim and other minor painting t

• Accurately fill out time sheets and enter all required data into work orders correctly

• Accurately utilize technology (work order system, inventory tracking system, company vehicles, etc.) to drive productivity and continuous maintenance service improvement