Business Operations Analyst

Our mission is to inspire entrepreneurs and shoppers to find something new. We buy great brands built on Shopify, unlocking liquidity for small business entrepreneurs looking to start new adventures. We manage nearly 50 brands with over 100,000 products across apparel, beauty, home goods, and electronics.

Our team of e-commerce experts and engineers uses our proprietary technology and tooling, and advantages from our size, to grow our brands at scale.

OpenStore was started in 2021 by top investor and operator, Keith Rabois, a former executive at PayPal, LinkedIn, and Square, and a co-founder of Opendoor. We are backed with $150M+ from world-class investors such as Atomic, Khosla Ventures, Founders Fund, General Catalyst, and Lux Capital.

ABOUT THE OPPORTUNITY: 

OpenStore is a rapidly growing e-commerce company that empowers entrepreneurs and shoppers by acquiring and scaling great brands built on Shopify. Our mission is to inspire and unlock new opportunities, and we achieve this by leveraging our proprietary technology and expertise to manage nearly 50 brands with over 100,000 products across various categories.

As part of our team, you will be integral to driving business growth and operational excellence. You will work in a dynamic environment where data-driven decision-making is paramount. 

By joining OpenStore, you will become part of a team that values entrepreneurial spirit, strategic thinking, and analytical rigor. We are looking for someone who can thrive in a fast-paced environment, drive projects with conviction, and contribute to long-term planning and growth strategies. If you have a strong analytical mindset, this role offers a unique opportunity to make a significant impact.

WHAT YOU'LL DO:

• Identify critical opportunities within our pricing, promotions, merchandising and new product development across the portfolio that require unblocking and proactively troubleshoot, strategize, and implement solutions with key business stakeholders through end-to-end project management

• Propose, project manage and analyze A/B tests to improve UX/UI, usability metrics, CVR and AOV across our portfolio of brands

• Collaborate with contractors, advisors and other teammates to inform strategic playbooks and build OpenStore’s accumulating advantages

• Identify and dive into the data underpinning any project or initiative—write your own queries, build your own models and dashboards—to extract insights and drive operational excellence and long-term value

• Guide long-term planning and analyze unit economics and other cross-functional metrics to continuously identify areas for improvement

WHO YOU ARE:

• You are analytically rigorous. You gravitate towards a spreadsheet rather than a deck. You have an inherent bias towards using data and analyses to drive decisions

• You can work through ambiguity. Your experience enables you to focus on the most impactful elements and drive clear insights that inform the team’s priorities

• You take ownership. You are comfortable driving projects end-to-end and eliminating blockers, helping you and the company move fast with confidence. You have a strong sense of accountability and know when to raise your hand and ask for help 

• You are strategic. You’re laser-focused on where you’re going and craft the strategies and plans to achieve the goal. You naturally structure and prioritize any information you process

WHAT YOU HAVE:

• 3+ years of experience in a direct to consumer fast growing brand

• Prior operating experience at a high performance business environment, high-growth startup, or a demonstrated interest in tech is a plus

• Strong analytical skills and command of Excel and SQL – or the willingness and ability to learn

• Ability to execute with conviction and sound judgment with limited guidance

• Entrepreneurial spirit, team player and independent thinker

OpenStore is a proud Equal Opportunity Employer where we welcome and celebrate differences. We are committed to providing a workspace that is safe and inclusive, where everyone feels supported, connected, and inspired to do their best work. If you require any accommodations to participate in our recruitment process, please inform us of your needs when we contact you to schedule an interview.