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Draper UT, Remote - USA

Job Description:

The Learning Technology Specialist is responsible for managing the effective operation and optimization of key learning systems, including Litmos (LMS), Pluralsight, and Oak Engage. This role focuses on integrating and enhancing these platforms to support organizational learning, providing user support, resolving technical issues, and ensuring that content is up-to-date and strategically aligned with business objectives. The Learning Technology Specialist collaborates with cross-functional teams to drive engagement and leverage data to inform continuous improvement in learning delivery and system use.

Who you’re committed to being:

• You enjoy learning and are open to new ways of doing things.

• You are not afraid to be yourself, experiment, make mistakes and learn from them, ask questions, or voice your concerns.

• When communicating you are self-aware, insightful, and proactive.

• You believe in continuous improvement and request frequent feedback from others.

What you’ll do:

Tool Management

• Oversee the day-to-day management of Litmos, Pluralsight, and Oak Engage, ensuring systems run smoothly and are used effectively.

• Handle system integrations and optimize the user experience across platforms.

• Provide user support and training for employees to ensure successful adoption and usage.

Integration and Optimization

• Lead efforts to integrate new features and tools into existing systems to improve functionality and user engagement.

• Continuously assess and implement system optimizations to align with learning objectives and business needs.

Content Management and Strategic Planning

• Conduct regular audits of learning content within the platforms to ensure it is current, relevant, and accessible.

• Collaborate with your peers on the Talent team to align content updates with strategic goals and long-term learning initiatives.

Analytics and Reporting

• Generate reports on system usage, user engagement, and learning outcomes.

• Analyze data to identify trends and provide insights for improving the learning experience and system performance.

Problem Resolution and User Support

• Serve as the primary point of contact for resolving technical issues related to the learning systems.

• Troubleshoot problems and work with vendors to ensure timely resolution.

Experience you’ll bring:

• Proven experience in managing and optimizing learning management systems (LMS), with specific experience in Litmos, Pluralsight, or similar platforms.

• Strong technical aptitude with the ability to manage system integrations and troubleshoot issues.

• Excellent communication and interpersonal skills for providing user support and training.

• Proficiency in data analytics and reporting, with the ability to use insights for system improvement.

• Strong organizational and project management skills.

• Experience in content management, including auditing, organizing, and aligning learning materials with business goals.

• Knowledge of learning technology trends and ability to strategically implement new tools.

• Familiarity with Agile methodologies and experience in a cross-functional team environment.

Requirements:

• Bachelor’s degree in Information Systems, Education, Learning Technologies, or a related field.

• A minimum of 2-4+ years of experience managing learning technology platforms or similar systems.

• Demonstrated experience with system optimization, user support, and learning content management.

Travel Requirements:

While Pluralsight operates under a remote and hybrid work model, we believe that in-person connection and collaboration are important. Recurring travel to our HQ in Utah may be required depending on the role and team member location.

Why you’ll love working here:

• We’re remote- and hybrid-friendly

• We’re mission driven and guided by our culture pillars

• We have a strong commitment to diversity and belonging

• We cultivate a culture of trust, autonomy, and collaboration

• We’re lifelong learners and champion team member growth and advancement

• We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more.

About us:

We’re Pluralsight, the technology workforce development company that helps teams build better by knowing more and working better together. Using our Skills, Flow, and Cloud products, teams can develop critical skills, improve processes and gain data-driven insights.

Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.

Physical and Mental Requirements:

Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow.

EEOC Statement

Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation.

For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here.

The annual US base salary range for this role is $67,300 - $78,700 USD. Pluralsight’s pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses.

Applications must be submitted within 90 days after the initial posting date to be considered.

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