Duties

• Kick-off and support the successful fulfillment of customer contractual requirements related to delivery and quality from supplier delivered products and services.
• Work continually with suppliers to improve performance.
• Understand supplier capabilities and execute supplier oversight activities, which may include phone assessments, surveys, quality reviews, and supplier corrective action reconciliation.
• Assess internal and external part rejections; communicate with suppliers and customers to work through problems and resolve cases.
• Work with the Quality department to improve Supplier Quality measurements, processes, and performance.
• Effectively communicate and interface with all key stakeholders, to include suppliers, customers, program management, engineering, quality management, and procurement.
• Provide excellent customer service by keeping customers updated on the resolution of troubled orders.
• Monitor the integrity of supplier quality metrics.
• Document all Supplier Quality activity in central database.
• Participate & support department-wide initiatives to simplify and automate complex processes.
• Support Supplier Quality Analyst with Engineering-specific knowledge and advice.
• Other daily and back-up duties as assigned.
• Performs all work in compliance with Xometry’s quality and safety systems, policies and procedures.

Qualifications

• A minimum of 5-8 years of related experience, injection molding experience is preferred.
• Bachelor of Science Degree in Manufacturing Engineering, Technical or related field preferred
• Masters Degree in Manufacturing Engineering, Technical or related field preferred
• Working knowledge of Toyota Production System, Lean, Six-Sigma and other problem-solving tools.
• Capable of performing root cause analysis and identifying solutions to complex problems.
• Lean Six Sigma training and or certification preferred.
• Exhibit to be a self-starter, work independently and drive actions to completion.
• Experience auditing supplier quality management systems for a diverse variety of components.
• Working knowledge of and/or education, skills, and experience associated with manufacturing processes, engineering drawings requirements mechanical and electrical inspection methods.
• Strong organizational skills and the ability to work in a dynamic environment.
• Must be able to multitask, meet deadlines and to support all supplier quality field activities.
• Strong communication skills (both oral and written) + ability to manage up and to the side.