Full-Time

Senior Director

Global Operations, Newsroom

Updated on 12/6/2024

Business Wire

Business Wire

501-1,000 employees

Global press release distribution services

Consulting
Education

Compensation Overview

$155k - $170kAnnually

Senior

No H1B Sponsorship

Remote in USA

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Required Skills
Communications
Word/Pages/Docs
Journalism
Customer Service
Data Analysis
Excel/Numbers/Sheets
Requirements
  • Bachelor's degree or equivalent experience in journalism, communications, or a related field
  • 10+ years of experience in media, publishing, or newsroom operations, with a focus on content review and editing
  • Strong leadership skills and the ability to effectively oversee operations department
  • Experience and knowledge in strategic planning and department optimization
  • Outstanding collaboration and communication skills
  • Ability to motivate, lead by example, and make quick, insightful decisions
  • Self-motivated, with stellar time-management skills and the ability to effectively prioritize new and ongoing projects
  • Courteous, professional, and effective communication
  • White-glove customer service experience
  • Exceptional collaboration and organizational skills, excelling at both high-level thinking and execution as well as influencing and inspiring others to achieve a common goal
  • Basic technical skills and computer literacy, including proficiency in standard business applications such as MS Word and Excel; Web, etc.
  • Must be flexible with schedule, as needed
Responsibilities
  • Provide strategic oversight for global newsroom operational functions, ensuring alignment with Business Wire’s broader objectives, operational efficiency, and content quality across regions.
  • Serve as key advisor to executive leadership, offering high-level insights on business decisions and long-term process improvements.
  • Analyze and innovate newsroom performance metrics to measure productivity and drive operational improvements in coordination with the Director, Global Operations who manages Central and Overnight teams.
  • Supply strategic oversight of editorial review process, leveraging data driven KPIs that assess performance at individual and team levels to further propel continuous enhancements in efficiency and quality control.
  • Collaborate with sales leadership to ensure alignment with client expectations, addressing concerns and proactive issue prevention through strategic process adjustments that maintain high standards of quality and customer satisfaction.
  • Contribute guidance and leadership to department managers, project leads, and cross-functional teams, fostering innovation, best practices, and optimized workflows to meet evolving organizational needs.
  • Engage in crisis and risk management efforts, acting as a final escalation point for sensitive client situations and guiding teams through high-risk challenges to safeguard the company's reputation.
  • Drive succession planning and employee engagement initiatives, cultivating a high-performance culture rooted in mentorship, collaboration, and the organization's core values.

Business Wire provides press release distribution and regulatory disclosure services to organizations, journalists, and regulatory authorities. Their service works by allowing clients to send out press releases and important announcements through a multi-patented NX network that delivers news directly into editorial systems, ensuring efficient and reliable distribution. Unlike competitors, Business Wire offers tailored distribution packages that cater to specific target audiences, along with additional services like media targeting and educational resources. The goal of Business Wire is to help businesses and organizations effectively disseminate their news on a global scale.

Company Stage

IPO

Total Funding

$1.7B

Headquarters

San Francisco, California

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for AI-driven content personalization in press release distribution.
  • Increased interest in streaming platforms for content distribution.
  • Opportunities for partnerships with academic entities for R&D in communication technologies.

What critics are saying

  • Emerging AI technologies could disrupt traditional press release distribution.
  • Streaming TV platforms may reduce demand for traditional press release services.

What makes Business Wire unique

  • Business Wire's NX network ensures direct delivery into editorial systems.
  • The company offers tailored press release distribution services for specific target audiences.
  • Business Wire provides educational resources to keep clients informed about industry trends.

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Benefits

Remote work flexibility

Health benefits

$100 monthly fitness allotment

Tuition reimbursement program

Enhanced mental health resources

401(k) plan with generous company match

Annual profit sharing contribution

PTO: Floating Holidays, Wellness Day Off, Birthday Day Off, and more!