Service Delivery Ops Senior Analyst

Skill required: Talent Development- Architect - Learning Content Development
Designation: Service Delivery Ops Senior Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Technical Architect supports the Accenture’s Learning Experience Design & Development team (LEDD) in a variety of capacities. The role entails supporting the development and delivery of training solutions to all external clients. Talent Development- Architect Develop learning activities and supporting materials according to the content design plan.
What are we looking for? •Written and verbal communication B.E./B. Tech/B. Sc/M. Sc - in Information Technology/Computer Science/Physics/Mathematics 7+ years’ experience preferably in the learning industry •Critical Thinking •Problem Management
Roles and Responsibilities: • Responsible for translating business requirements against standard product offerings and development platforms. • Create prototypes, complete Integration testing with delivery platforms, create job aids and other relevant documentation, onboard the content development team on the tool/s and processes. • Expected to have deep knowledge about Learning Management System (LMS) like CSOD, SABA, SuccessFactors – to deploy and test the courses to provide best user’s experience. • Up skill the content development team on standard tools and technologies. The Technical Architect is expected to learn new tools as and when introduced and knowledge share it with other team members. • Expected to carry out R&D into new technical solutions in line with client business requirements and company strategy. • Work in collaboration with ID and media team to provide the solution as per the requirement. • Responsible for reporting status of work/tasks assigned to them with internal/external stakeholders. • Working inside a small team developing web /app-based solution using common development languages/authoring tools • Has an in-depth understanding of Authoring tools – Articulate 360/Lectora/Captivate/Flow 2/GOMO • Has an in-depth understanding of HTML5, CSS3, JavaScript, XML • Has experience in developing content for mobile platforms or has worked on development of mobile applications e.g., IOS, Android and Windows Phone • Experience undertaking common software quality assurance practices to validate solutions developed. Has experience creating detailed software documentation. • Strong English written / verbal communication skills. • Strong problem-solving skills and ability to carry out research as necessary. • Ability to multitask and manage several concurrent work assignments while meeting agreed upon timelines and commitments. • Familiarity / expertise in industry standard learning courseware frameworks: SCORM 1.2, SCORM 2004, AICC • Experience with JavaScript libraries like, bootstrap, foundation, require, angular, jQuery, etc. • Good knowledge on MS Power Platform and SharePoint related technology • Good knowledge on automations with regards to learning domainAny Graduation

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us atwww.accenture.com

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