Full-Time

Deployment Manager

UK/Nordics

Confirmed live in the last 24 hours

ChargePoint

ChargePoint

1,001-5,000 employees

Operates extensive electric vehicle charging network

Energy
Enterprise Software
Consumer Goods

Mid

Remote in UK

Position can be performed remotely within the UK.

Category
Supply Chain Management
Operations & Logistics
Required Skills
Salesforce
Requirements
  • Native English speaker, German or French a plus
  • Excellent project management skills, including the ability to prioritize work and meet deadlines.
  • Excellent verbal and written communication skills with internal and external stakeholders ensuring business fostering communication
  • Customer centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes.
  • 3+ years’ experience in a technical or support or deployment environment focused on engineering, technical management or technical support, with increasing responsibilities, in the electric vehicle industry preferred. Experience with hardware, electrical engineering or construction a plus.
  • Demonstrated skills in leadership and managing multiple projects
  • Excellent problem solving and analytical skills.
  • Experience working in a team-oriented, collaborative environment.
  • Ability to multitask and prioritize projects to meet deadlines.
  • Strong knowledge of Microsoft Office products, familiar with Salesforce a plus.
  • Other duties as assigned, or needed.
Responsibilities
  • End-to-end responsible for managing customer projects specific to installation and commissioning of charging infrastructure with internal stakeholders, external parties and customers.
  • Close collaboration with Deployment Specialists Team, Support organization and other internal company resources to respond and resolve issues jeopardizing project success and/or customer satisfaction.
  • Self-driven management and resolution of escalations ensuring first-time-right deployment
  • Responsible for successfully delivering bespoke services for larger and strategic customers
  • Adheres to defined responsibilities and accountabilities for key programs/ projects.
  • Maintaining established internal/external service levels.
  • Develop, maintain, and report progress/resolution on an as needed basis, per leadership needs.

ChargePoint operates one of the largest electric vehicle (EV) charging networks in the world, primarily in North America and Europe. The company provides charging solutions for a variety of clients, including commercial businesses, fleet operators, and individual EV owners. ChargePoint's network consists of 118,000 charging locations, making it a significant player in the EV infrastructure market. The company generates revenue through the sale of charging hardware, subscription-based software services, and maintenance support, allowing it to maintain a capital-light business model that does not rely heavily on physical assets. ChargePoint stands out from its competitors by capturing over 70% of the networked level 2 charging market in North America, significantly outpacing its closest rival. The company's goal is to support the growing demand for reliable EV charging infrastructure as more people and businesses transition to electric vehicles.

Company Stage

Grant

Total Funding

$865.5M

Headquarters

Campbell, California

Founded

2007

Growth & Insights
Headcount

6 month growth

1%

1 year growth

-4%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • ChargePoint's partnerships with industry leaders like LG and Airbnb enhance its market reach and technological capabilities.
  • The company's continuous innovation, such as the introduction of Megawatt Charging for trucks, positions it as a leader in the evolving EV market.
  • ChargePoint's strong presence in both North America and Europe provides a robust platform for future growth.

What critics are saying

  • The rapidly expanding EV market attracts numerous competitors, potentially eroding ChargePoint's market share.
  • Dependence on partnerships for technological advancements and market expansion could pose risks if these alliances falter.

What makes ChargePoint unique

  • ChargePoint's capital-light business model allows for rapid expansion without heavy investment in physical assets, unlike many competitors.
  • With over 118,000 charging locations, ChargePoint boasts one of the largest EV charging networks globally, providing a significant competitive edge.
  • Their diversified revenue streams, including hardware sales, subscription services, and maintenance, ensure financial stability and customer loyalty.

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Benefits

Outdoor Activities - The Los Gatos Creek Trail is just steps from our campus. Bring your bike or your running shoes. Plus you can shower up after your workout.

Office Parties - Celebration is a part of our culture.

Pets - Every day is bring-your-dog-to-work day.

Health Benefits - We offer full medical, dental, and vision coverage.

EV charging at work - Drive an EV? Our parking lots are fully outfitted with charging stations, so you can plug in and charge up while you work.

Snacks and Beverages - Our fully stocked kitchens come with a wide variety of healthy (and not-so-healthy) snacks and beverages, plus we have an espresso machine.