Full-Time

Renewals Specialist

Posted on 12/12/2024

Semperis

Semperis

201-500 employees

Cybersecurity solutions for Active Directory protection

Cybersecurity

Senior

Remote in UK

Category
Customer Success Management
Sales & Account Management
Required Skills
Salesforce

You match the following Semperis's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Fluency in English and French required.
  • BS/BA (or equivalent) plus 5+ years related sales experience and 3+ years of experience managing SaaS renewals for enterprise customers in a high growth, multi-product environment.
  • Experience in an enterprise solution sales environment, having partnered with Sales to develop and close opportunities $100K+ in ARR.
  • Proven track record in delivering excellent gross and net revenue retention results against pre-defined goals and targets.
  • Excellent communications skills (written and verbal) used to establish and maintain client executive relationships, including budget owner / buyers and VP or C level stakeholders.
  • Proven ability to establish strong relationships with your internal resources (Sales, CS, Product, Finance, Legal) to provide the most for your customers.
  • Expert commercial negotiation skills and financial acumen, with the proven ability to manage and accurately forecast against a book of renewable business.
  • Ability to demonstrate a strategic mindset to enable persuasive value conversations with customers at an executive level.
  • Proficiency with business applications such as Salesforce, CPQ.
Responsibilities
  • Contract Renewal Management – Oversee the entire process of renewing customer contracts or subscriptions. Develop and implement strategies to ensure high renewal rates while identifying any churn risks.
  • Customer and Channel Communication – Interact with customers and our channel community to understand their needs, address concerns, and negotiate contract terms and pricing of renewals.
  • Negotiation – Collaborate with sales, customer success, and other teams to negotiate terms, pricing and help to identify opportunities for upselling or cross-selling additional products or services.
  • Forecasting – Develop and maintain accurate forecasts of renewal rates, revenue projections, and other relevant metrics. Be able to provide insights and data-driven recommendations for business planning.
  • Customer Retention – Work to enhance customer satisfaction and loyalty through a smooth and positive renewal experience through addressing customer concerns and proactively identity opportunities to add value.
  • Strategic Problem Solving – Approach renewals strategically for the overall customer lifecycle, market trends and the competitive lifecycle.
Desired Qualifications
  • Experience preferred with cybersecurity technologies, including identity security products.
  • Other EMEA business languages advantage.

Semperis provides cybersecurity solutions that focus on protecting and recovering Active Directory (AD) environments, which are essential for managing identities and access in organizations. Their products work by automating the recovery processes for AD, helping to minimize downtime and enhance security against complex cyber threats. Unlike many competitors, Semperis offers tools that provide continuous visibility into advanced attacks by utilizing various data sources, including the AD replication stream, which traditional Security Information and Event Management (SIEM) systems might overlook. The goal of Semperis is to enable large enterprises to securely undergo digital transformation while ensuring business continuity and resilience against increasing cyber threats.

Company Stage

Late Stage VC

Total Funding

$355M

Headquarters

Hoboken, New Jersey

Founded

2013

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

-1%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Semperis surpassed $100M in ARR, showing strong financial growth and stability.
  • The company is expanding in Asia Pacific and Japan, focusing on identity resilience.
  • Semperis' AI-powered threat detection enhances its cybersecurity solutions.

What critics are saying

  • Increased competition from emerging cybersecurity firms could erode market share.
  • Expansion into Asia Pacific and Japan presents geopolitical and regulatory risks.
  • Departure of key executives may disrupt sales momentum and client relationships.

What makes Semperis unique

  • Semperis specializes in protecting and recovering Active Directory environments.
  • The company offers automated AD recovery processes to reduce downtime and enhance security.
  • Semperis provides uninterrupted visibility into advanced attacks missed by traditional SIEM systems.

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