Workplace Manager
Confirmed live in the last 24 hours
Visual collaboration platform for distributed teams
Company Overview
Miro stands out as a leading visual workspace platform, trusted by over 60 million users and 99% of Fortune 100 companies, offering a comprehensive suite of tools for collaboration, data visualization, and product development. The company's commitment to customer-centricity is evident in its features that allow teams to align with customer needs, visualize priorities, and accelerate time to market. Additionally, Miro's robust enterprise-grade security, including advanced security integrations and data governance solutions, ensures a secure and compliant environment for businesses of all sizes.
B2C
Company Stage
Series C
Total Funding
$477.6M
Founded
2011
Headquarters
San Francisco, California
Growth & Insights
Headcount
6 month growth
↑ 12%1 year growth
↑ 22%2 year growth
↑ 101%Locations
Austin, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Management
Communications
CategoriesNew
Customer Success & Support
Requirements
- Help develop and execute Miro's workplace strategy that aligns with Miro's overall business objectives and supports our growing Austin hub
- Take responsibility for the hub experience, working with cross-functional project teams to own hub-related projects, initiatives, and day-to-day execution
- Communicate effectively with all employees and senior stakeholders, maintaining strong relationships and providing exceptional customer service
- Build and support all aspects of the employee experience, including internal events and programs from the Workplace perspective, focusing on employee engagement and satisfaction
- Ensure our office spaces are comfortable and functional, and meet the needs of our teams, including coordinating office maintenance processes and liaising with building management as necessary
- Managing and overseeing all workplace vendors and contractors, negotiating contracts, and maintaining strong relationships to ensure quality services (SLA's) are provided
- Project management, including managing office moves, relocations, program roll-outs, and other workplace-related projects
- A minimum of =/> 5 years of experience in a similar Workplace manager or Facilities Manager role, with a proven track record of success in managing workplace operations and facilities
- Strong negotiation and vendor management skills, with the ability to build and maintain strong relationships with vendors and contractors
- Excellent verbal and written communication skills English, with the ability to communicate effectively with employees at all levels of the organization
- Strong problem-solving skills and ability to adapt to an ever-changing environment, with a focus on providing exceptional customer service and employee support
- Ownership and accountability for all workplace-related activities, with a high level of motivation and a self-starting attitude