Full-Time

Associate Quality Engineer

Posted on 10/28/2024

Medline

Medline

5,001-10,000 employees

Provider of medical supplies and healthcare solutions

Healthcare

Entry

Northbrook, IL, USA + 1 more

More locations: Chicago, IL, USA

Category
QA & Testing
Quality Assurance
Required Skills
PowerPoint/Keynote/Slides
Requirements
  • Typically requires a Bachelor’s degree in Engineering, Science, Math or other related technical field.
  • Experience in processing all relevant details, understanding and prioritizing their importance, and drawing clear and concise conclusions.
  • Experience using time management skills to prioritize, organize, and track details in order to meet deadlines of multiple projects.
  • Experience problem solving, overcoming obstacles, and reaching a positive and successful solution through mathematical or systematic operations.
  • Experience using MS Office Suite products (Word, Excel, PowerPoint, Outlook).
  • Position may require up to 10% travel.
Responsibilities
  • Investigate customer/sales force complaints and assure complaints are investigated accurately and closed in a reasonable amount of time.
  • Issue replacements, credits, or RGA’s as required for complaint resolution. Notify sales reps/customers regarding the results of the investigation.
  • Run monthly or quarterly complaint trend reports per SOP.
  • Coordinate stock checks and rework of product as required in response to complaints.
  • Identify appropriate actions required to prevent further complaints. Initiate manufacturing and supplier corrective action reports and follow up to ensure corrective actions are implemented.
  • Coordinate or perform inspections of new products or products from new vendor at branches and factories.
  • Responsible for building appropriate product documentation (e.g. Device Master Records) in compliance with applicable regulations and to support Design Control and Risk Management activities.
  • Create and maintain inspection procedures.

Medline supplies medical products and healthcare solutions to hospitals, nursing homes, and home health agencies. Their offerings include protective gear, wound care items, diabetes care supplies, and home diagnostics, sold directly to healthcare providers. Medline distinguishes itself through its commitment to sustainability and resilience, investing in domestic supply chain infrastructure. The company's goal is to deliver reliable healthcare solutions while promoting sustainable practices.

Company Stage

Growth Equity (Venture Capital)

Total Funding

$486.4K

Headquarters

Mundelein, Illinois

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Medline's recognition with awards like the AARC's 2024 Zenith Award and the Preferred Supplier of the Year award highlights its strong reputation and reliability in the healthcare sector.
  • The new partnership with Vetter Senior Living and expansion in Chicagoland indicate Medline's growing market presence and potential for increased business opportunities.
  • Innovations like the FitRight CONNECT Wetness Sensing System demonstrate Medline's commitment to advancing healthcare technology and improving patient care.

What critics are saying

  • The competitive nature of the medical supply industry requires Medline to continuously innovate to maintain its market position.
  • Dependence on partnerships, such as those with Microsoft and Sonoma Pharmaceuticals, could pose risks if these collaborations face challenges or dissolve.

What makes Medline unique

  • Medline's partnership with Microsoft to develop AI-powered solutions for healthcare supply chains sets it apart in the medical supply industry, emphasizing innovation and technological advancement.
  • The company's commitment to sustainability and resilience through domestic supply chain investments distinguishes it from competitors who may rely more heavily on international sources.
  • Medline's extensive product catalog and value-added services like supply chain management and educational resources provide a comprehensive offering that is unmatched by many competitors.

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