Creative Director

Want to help everyday Americans invest and build wealth?Financial inequality is increasing, and too many people are getting left behind. At Stash, we’re passionate about democratizing wealth creation through education, advice, and products that help customers achieve greater financial freedom. We also believe in working smarter—leveraging AI and emerging technologies to move faster, operate more efficiently, and focus our time on solving meaningful problems for our customers.

We’re looking for a Creative Director to build and lead the creative engine behind Stash’s next chapter of growth.

This role sits at the intersection of brand, performance marketing, product experience, and storytelling. You will define how Stash shows up in the world and ensure our creative work drives both brand love and measurable business performance.

You will oversee brand identity, messaging, design, copy, content creation, and social media while partnering closely with Growth, Product, Data, and Martech teams to bring ideas to life across the entire customer journey. Your work will shape everything from our advertising and landing pages to our onboarding experience, CRM communications, and social presence.

This role blends creative vision with operational rigor. You will not only define the creative direction but also build the systems, workflows, and team structure required to consistently produce high-quality creative work at scale.

We are particularly excited about candidates who are actively leveraging AI and emerging creative technologies to accelerate production, improve creative testing, and unlock new ways of working. If you care deeply about great storytelling, high-performing creative, and building modern creative teams that move fast, this role is for you.

What you'll do: 

• Own the creative vision and brand

  • Own the creative vision for Stash across brand, marketing, product, and content experiences
  • Define and evolve Stash's brand voice, messaging, and visual identity
  • Ensure creative work consistently reinforces Stash's mission of helping people build long-term wealth with confidence

• Lead creative across key surfaces

  • Lead the development of creative across advertising (paid social, video, TV, display), landing pages and web experiences, CRM and lifecycle marketing, social media and organic content, and product onboarding and in-app messaging
  • Maintain a cohesive brand voice and visual identity across all channels

• Partner with Growth and Product

  • Partner closely with Growth and Product teams to improve conversion and engagement across the funnel
  • Develop structured creative testing frameworks to improve performance across marketing channels

• Build the creative production engine

  • Build and lead a modern creative production engine capable of delivering high-quality work quickly and consistently
  • Establish creative workflows, briefing processes, and production systems that improve collaboration across teams

• Apply AI to creative development

  • Identify and apply AI tools that accelerate creative development, testing, and iteration
  • Leverage emerging creative technologies to improve speed and output

• Lead teams and partners

  • Manage and grow the internal creative team while coordinating external agencies and production partners
  • Foster a culture of high-quality creative that drives measurable impact

What we're looking for: 

We're looking for a creative leader who is also a builder. You know how to craft strong brand narratives and understand how creative impacts real business outcomes like conversion, engagement, and retention. Most importantly, you believe creative should do more than look good - it should move people, tell a compelling story, and drive measurable impact.

• Experience overseeing design, copy, content, and video across multiple channels with a cohesive brand voice
• Worked closely with growth marketing teams and understand the role creative plays in performance marketing
• Built or operated a modern creative organization that can produce high-volume work without sacrificing quality
• Experience managing internal creative teams and coordinating external agencies and production partners
• Proven hands-on experience with AI tools (e.g., Cursor, ChatGPT, etc.) as a core part of daily workflows, driving productivity and enhancing output quality, alongside a commitment to continuously developing AI expertise
• Consistent integration of AI into workflows and decision-making, with strong judgment—validating outputs, adhering to Stash guidelines (especially for sensitive data), and owning the quality of AI-assisted work

#LI-HYBRID

Our Commitment to Diversity, Equity, and Inclusion

We proudly celebrate the unique qualities that make you you, 365 days a year, and not just because it’s the right thing to do or good for business. We embed the principles and practices of diversity, equity, and inclusion (DEI) into all that we do to prioritize people, a Stash core value, and to ensure Stashers of all backgrounds and experiences can be their authentic selves. 

We are also proud to be the first and only venture-backed fintech to join the CEO Action for Diversity & Inclusion™, and as an Equal Opportunity Employer, Stash is committed to building an inclusive environment for people of all backgrounds.

If you require any reasonable accommodations to make your application process more accessible, please reach out to [email protected].

Helping You Invest in Yourself 

• Comprehensive total rewards package, comprising compensation (salary and equity) and health care benefits 
• Complimentary subscription to Stash+ account 
• Hybrid Work Policy – We operate a hybrid work environment in NYC that prioritizes time together in the office to strengthen teamwork, innovation, and culture, while still allowing for work-from-home flexibility.               
• Flexible PTO 
• Work-from-home equipment stipends; home internet subsidy
• Paid Parental Leave (offerings for birth giving and non-birth giving parents) Primary & Secondary
• Enhanced health and wellness benefits through One Medical, Gympass, and Maven Health

External Recognition for Stash

• Benzinga’s 2023 Best Brokerage for Beginners and Best Robo-Advisor Awards
• Qorus-Accenture’s 2023 Banking Innovation Awards
• USA Today and Statista’s 2023 Top 500 Best Financial Advisory Firms
• Comparably's Best Company Awards: Best Places to Work, Best Company Outlook, and Best Engineering Team for Diversity, Women, Culture, and more! (2023)
• Fintech Breakthrough Award: Best Personal Finance App (2023)
• BuiltIn’s Best Places to Work (2022, 2021, 2020, 2019)
• Forbes Fintech 50 (2021, 2020, 2019)
• Best Digital Bank, Finovate Awards (2020)
• Tearsheet Challenge Awards, Best Banking Card Product - Stock-Back® Card, 2020
• LendIt Fintech Innovator of the Year (2020, 2019)

Salary Range: $150,000 – $215,000

The base salary range represents the reasonably anticipated low and high end of the salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate’s qualifications, skills, experience and competencies, as well as internal equity and alignment with market data for companies of our size and industry.

**No recruiters, please**