Nextiva is excited to welcome a Sales Development Manager (SDM) to oversee the optimization and scale of our Small Business (SB) SDR team. As the SDR Manager, you’ll report to the Director of Sales and be the catalyst responsible for an effective lead qualification process of our inbound sales funnel, including lead optimization and  process improvement, fueling Nextiva’s growth. The successful candidate will have a proven track record of leadership success with both inbound and outbound sales teams and remain hyper-vigilant in their team’s contribution to Nextiva’s growth objectives.

We are looking to hire a fearless leader who:

• Is customer experience-obsessed: Optimizing SDR performance at every turn with heavy emphasis on our prospect’s experience; ensuring their first point of contact with our brand is nothing short of AMAZING!  
• Is agile: Adapts to market changes, constantly refining customer engagement tactics, and ensures the team’s sales efforts remain in lockstep with the GTM strategy. 
• Has grit (and a small dose of humble pie): Where nothing is beneath them, they’ll find a way to win and do whatever it takes to ensure the team crosses the finish line together. 
• Is a self-driven trailblazer; takes charge when no one is watching. Sets goals and drives growth without constant supervision. An inspiration to others with your proactive approach. 
• Hates to lose: No, we’re not kidding! We want warrior spirit and the unremitting ability to hunt for ways to win! Complacency and complaints don’t live here. 

Responsibilities

• Daily top-of-funnel lead management and performance of a team of 10 SDR’s. 
• Maniacial inspection on lead distribution to maximize conversion rates. 
• Ideate on automations; follow-up sequences, voicemail drops, LinkedIn connections, and more. 
• Create a positive and growth-oriented work environment where teammates can reach their full potential; offering enablement and development to SDR’s who seek advancement opportunities (i.e., career progression to AE role). 
• Drive for sustainable results, and don’t stop until you get there. 

Requirements

• Have you done the role? 3+ years as an individual contributor (SDR and/or AE), preferred.
• Have you led a team before? 3+ years of sales leadership experience, preferred. 
• Experience with CRM (Salesforce, preferred), data insight applications (Hubspot, Gong, ZoomInfo) and sales engagement platforms (Outreach, Salesloft). 
• Excited to tackle problems and find creative solutions; you will be working closely with the RevOps & Marketing teams to assess performance. 

Nextiva is an Amazing place to work! Look forward to joining the Sales Development team in a leadership role and playing a crucial role in ensuring the stage is set for successful sales conversions for your team. You will be instrumental in shaping the sales pipeline and contributing to the overall success of the sales organization, without a doubt!

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations! 🚀

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

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