Full-Time

Senior Analyst

Business Operations

Posted on 3/31/2023

Jerry

Jerry

201-500 employees

AI-powered car insurance and maintenance app

AI & Machine Learning
Financial Services

Senior

San Francisco, CA, USA

Required Skills
Sales
Requirements
  • Making a big impact with a Forbes Top Startup Employer
  • Working on products that have traction (40X revenue growth in 4 years | #1 rated app in the insurance comparison category)
  • Solving problems in a huge market ($2T market size)
  • Working closely with serial entrepreneurs and seasoned leaders who have scaled companies like Robinhood, Amazon, LinkedIn, Wayfair, SoFi, Microsoft, etc
  • Creative problem-solver: No challenge is too complex, no issue is too hard, and “no” is not an acceptable answer
  • Data-driven: You're extremely analytical and live in data. At the same time, you're confident enough to make decisions when the data is limited
  • Tenacious: You're a hustler at heart and you thrive under pressure
  • Super organized: You balance a packed schedule, an endless to-do list, can manage a team, and never let anything drop
  • Strong communicator: Able to drive alignment and communicate effectively to different audiences
  • Bachelor's Degree in engineering, statistics, computer science or related
  • 3-4 years of experience in either management consulting, business operations or manufacturing/industrial engineering
Responsibilities
  • Develop insights and recommendations to drive stronger conversion and retention through the mobile app by analyzing call volumes, text volumes, and other sales and service agent activities
  • Identify opportunities to automate manual processes and optimize our operational efficiency
  • Share your insights with product managers to inform product features and strategies that will drive more activity through our automated native app and reduce manual intervention
  • Define key metrics for operational excellence including customer attributes to inform call priority, agent effectiveness, etc
  • Partner with operations, product managers, data analysts, carrier partners, and other key business stakeholders

The Jerry AllCar™ App provides car insurance comparison, loan refinancing, repair estimates, and driving score tracking, leveraging AI-powered technologies to access 50+ insurance companies for competitive rates and offer vehicle maintenance tracking and safe driving rewards.

Company Stage

Series C

Total Funding

$252.7M

Headquarters

Palo Alto, California

Founded

2017

Growth & Insights
Headcount

6 month growth

7%

1 year growth

19%

2 year growth

18%

Benefits

401K / Retirement Plan

Performance Bonus

Dental Insurance

Health & Wellness Package

Paid Time Off

INACTIVE