Product Lead
Customers Platform
Confirmed live in the last 24 hours
San Francisco, CA, USA • Remote in USA
Experience Level
Desired Skills
Data Science
  • 8+ years of product management experience, and direct people management experience
  • 5+ years of experience working on platform products (data platform, API-driven products, etc.) or other highly technical, complex product domains
  • Problem Solving: Experience working and delivering on complex data and platform problems with high ambiguity and without a clear answer
  • Leadership: Experience managing, hiring, and growing a team of product managers
  • Collaboration: A track record of shipping and iterating on successful platform products that required partnering with and building consensus across multiple teams, organizations, and/or companies
  • Platform mindset: Proven experience applying and championing platform mindset and best practices; able to contribute to and influence highly technical decisions working with senior engineering partners
  • Technical: You have strong technical underpinnings, and are passionate about API development and building scalable, reusable platform solutions at tremendous scale and reliability
  • Communication: Ability to both operate and communicate at a strategic level and dive deep into the technical details and complexity with ease. You can readily communicate highly technical and complex topics to non-technical audiences
  • Execution: You're scrappy, solution-oriented, and able to help the team push through obstacles and blockers to deliver value for our customers
  • Develop remarkable platform and product solutions to highly complex problems that enable Square and Square sellers to deliver differentiated and highly personalized customer experiences
  • Lead and coach a diverse team of strong product managers and help them do their best work across a wide range of complex product and platform problems
  • Help shape and continually improve the product development process as we continue to grow
  • Build a deep understanding and empathy for Square Sellers and their customers, as well as internal teams and developers at Square and outside Square building on the Customers platform
  • Work with your direct PM team, as well as cross-functionally with Design, Engineering, Product Marketing, and Data Science, to set the vision for our Customer Foundations platform and suite of solutions
  • Lead your team in defining and executing on a set of product strategies that enables the Customers suite of products and Square at large deliver on the mission of helping sellers grow via stronger customer relationships
  • Represent the team and platform with cross-functional partners, senior company leaders, and key stakeholders across the company in order to influence and align resources and prioritization for strategic initiatives
  • Foster an environment that enables the team to execute quickly while maintaining a high standard for quality, reliability, and remarkability

1,001-5,000 employees

Digital payment processor
Company Overview
Square's mission is to ensure that all businesses are able to participate and thrive in the economy. The company is building infrastrucutre for online payments.