Full-Time
Technical Analyst
Confirmed live in the last 24 hours
Holding company
Junior, Mid, Senior
Woking, UK
- Good grounding in and desire to develop technical skills in areas such as database technologies and system performance.
- Ability to read and understand code in one or more of the following: C++, TCL, UNIX Scripting
- Ability to troubleshoot and approach problem solving in a logical manner
- Able to use own initiative, good attention to detail
- Excellent written and verbal communication skills
- A confident and professional manner
- Able to manage own time and a changing workload
- Co-operative approach to working with team members and other departments
- A strong desire to develop a deep understanding of financial markets and business flows and system functionality
- Working knowledge of networks and network infrastructure is desirable
- Investigates incidents assigned to them by the Service Desk
- Prioritizes incidents and keep them up to date on the internal incident tracking system
- Communicates updates effectively and promptly to the client
- Oversee and test deployment of direct delivered software
- Deals with unexpected events or failures which limit clients use of the supported systems
- Carries out application and capacity system checks, aiming to identify and resolve issues before they impact clients
- Develops strong working relationships with other departments to assist with the delivery of our service to clients
- Works closely with 3rd party vendors and exchanges regarding software upgrades and market events
- Adheres to "best practice" and department procedures for client communications, incident progression and investigation
- Participates in the team shift patterns and assists with weekend work and out of hours escalation when required
ION software wants to help improve decision-making, increase efficiency, simplify complex processes and empower people. They enable financial institutions, central banks and corporations to digitize and automate their most business critical processes.
Company Stage
N/A
Total Funding
$42.1M
Headquarters
, United Kingdom
Founded
1998
6 month growth
↑ 6%1 year growth
↑ 21%2 year growth
↑ 28%Benefits
Health, dental, and vision insurance
AD&D and disability insurance
Flexible spending account
Health savings account
Life insurance
Mental health care
401K plan
Performance bonus
Supplemental workers' compensation
Family medical leave & parental leave
PTO, paid holidays, sick days, bereavement leave, and volunteer time off
Commuter checks
Company social events
Employee assistance program
Free lunch
mobile phone discount