Role Overview

Join Parachute as a Staff Product Designer, where you will lead end-to-end design processes for web-based enterprise healthcare solutions that will help us rapidly scale our product to support our users and grow our business into new strategic areas. You will combine a "ship to learn" approach with a high bar for quality to create and build towards long term UX vision for productivity tooling. This role will focus on high visibility initiatives that require a strong level of craft and someone who is a champion of cross team collaboration to solve complex, cross cutting problems.

Responsibilities

Hands-On Design, Research, and Advocacy

• Lead end-to-end design processes for web-based enterprise solutions across our multi-product healthcare platform
• Collaborate closely with designers, product managers, engineers, and other stakeholders to identify innovation opportunities and prioritize solutions that benefit users and their productivity
• Effectively communicate design concepts through various mediums, including personas, wireframes, storyboards, end-to-end flow diagrams, and low-to-high fidelity mockups
• Lead user research activities, including interviews, surveys, and usability testing, to understand user needs and behaviors
• Iterate on designs based on stakeholder feedback and validation testing to continuously improve the user experience
• Work closely with engineers to ensure designs are implemented accurately and to the highest quality standards
• Foster a growth-oriented design culture by advocating for excellence in design across teams, sharing critique, and receiving feedback to elevate the quality of your work
• Occasionally travel to conduct in-person research and validation with customers, about once per quarter

Qualifications

• Full lifecycle expertise: Experience spanning the entire product lifecycle, demonstrating contributions from initial discovery through high-fidelity design and implementation for B2B and B2C products
• Design systems: Experience working with and contributing to design systems
• Technical proficiency: Proficient in design tools such as Figma, Notion, and Miro, with a solid understanding of technical aspects related to product development
• Proactive collaboration: Strong ability to collaborate, radiate information, and give progress updates to internal stakeholders. Enthusiasm to communicate clearly via both voice and writing
• Adaptability: Flexibility and motivation to thrive in a dynamic startup environment, working hand-in-hand with cross-discipline team members
• Human-Centered Design: A portfolio of work that demonstrates your human-centered design process and strong critical and conceptual thinking skills in complex problem spaces

Who you are

• You are a champion of cross team collaboration that uses your expertise in designing and facilitating discussions that create alignment and lead towards ideal outcomes for users
• You are comfortable relying on craft, UX best practices, and collaboration to make design decisions autonomously
• You have a “ship to learn” mindset, are comfortable shipping lean experiments, and know how to compromise between perfect solutions and viable solutions
• You enjoy working on high-complexity enterprise experiences, with a particular interest in productivity tooling
• Listening with empathy is a core value, helping you understand with intention, communicate with clarity, earn trust, and build collective wisdom with cross-functional teammates
• You are a data-informed designer, leveraging qualitative and quantitative methods to understand and measure the success of solutions that meet business and user needs
• You find joy in simplicity and excel at simplifying complex ideas through thoughtful reduction

Who you aren’t

• You aren’t seeking a highly structured work environment. Comfort with ambiguity is a must as our company scales and our product processes evolve.
• You aren’t seeking to focus on defining design systems or component-level visual details. Opportunities to collaborate with our design systems team will be plentiful, but your role is more focused on the application of existing components and patterns.

Benefits

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Plan
• Equity Incentive Plan
• Employees can work remotely in the United States or have the option to work from our New York City or Denver offices
• Annual Company Wide Bonus (up to 15%)
• Flexible Vacation Policy
• Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
• Monthly Internet Stipend
• Annual Home Office Stipend
• Co-Working Space Reimbursement
• Annual stipend for education and development

Base Salary Bands:

Senior Product Designer: $120-155K
Staff Product Designer: $140-175K