VP – Credit Strategies Knowledge Graph Implementation

Role Summary/Purpose:

The VP, Credit Strategies Knowledge Graph Implementation is a key position reporting to the VP, Account Management Implementation Leader. This role will be individually accountable for several work streams supporting Account Management and Transaction Fraud teams in developing Knowledge Graph (Neo4J) platform/data models/Cypher queries.This role will be responsible for designing, implementing, and optimizing graph databases to efficiently store and retrieve knowledge.The role will require you to be both technical as well as a leader in a fast-paced, dynamic, and challenging work environment. This role has nodirect reportand will coordinate and supportCredit, IT and otherSynchrony teams that are on the knowledge graph journey across US and India.This rolewill be required to use analytics and processes experience and knowledge.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Lead, in partnership with IT (and other teams cross functionally), to integrate graph databases, knowledge graphs solutions – representing business side.

• Collaborate and communicate with product owners, cross-functional teams and key stakeholders across Knowledge Graph / Graph Data Science (Neo4J) platforms and the business enterprise to support changes and share best practices.

• Lead and communicate with data, critical thinking, graph thinking, promote and share best practices.

• Design and implement graph databases to efficiently store and retrieve dimensional data.

• Utilize Neo4j/Graph Data Science for creating and managing knowledge graphs, targeting performance and scalability.

• Research, suggest and implement new technology solutions following best practices/standards for knowledge Graphs.

• Develop and maintain knowledge graphs(Neo4j) standard operating procedures, job aids to support production environment.

• Provide support for query optimization and data modeling across Synchrony departments.

• Mentor, develop and support best practices, skills development of the team members and foster One Synchrony mindset.

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree in either MIS, Math, Sciences, Computers or in lieu of a degree 10+ years of work-related experience withcredit related systems.

• 5+ years of team management experience.

• 5+ years of SAS/SQL or 3+ of Python skills.

• Proficiency in query languages like Cypher 

• Solid foundation in graph theory

• 5+years Machine Learning.

• 5+ years of experience in data & technology applications, IT architecture spanning coding, parameter setting, QA testing in payment platform environments such as FISERV / TSYS or custom transaction processing systems / data warehouses.

• Experience developing and maintaining strong collaborative relationships at all levels across IT and the business.

• Demonstrated experience working in a fast-paced environment with globally located Agile teams.

Desired Characteristics:

• Master’s degree in technical disciplines or quantitative areas.

• 7+ years working in the financial services industry in one or more functional areas: Technology, Operation, Credit infrastructure.

• Excellent written and oral communication skills, along with a experience leading and influencing others at all levels of the organization.

• Curious investigative mindset for data and its relationship to business, reporting, financial modeling.\

• Works independently and at a fast pace and has great organizational and analytical skills.

• Attention to detail and follow up skills.

• Adept at queries, report writing and presenting findings.

• Excellent analytical and problem-solving skills.

• Documents and communicates complex issues clearly in collaborative environment.

• Comfort with ambiguity.

• Willingness & desire to learn new skills quickly.

Grade/Level: 12

The salary range for this position is 135,000.00 - 230,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.