Full-Time
Security Delivery Manager
Deadline 9/1/26
Engineering Industries eXcellence
Compensation Overview
€42k/yr
Rome, Metropolitan City of Rome Capital, Italy + 1 more
More locations: Milan, Metropolitan City of Milan, Italy
In Person
Bachelor's
Category
 Engineering Management (1) |
|---|
Required Skills
Cybersecurity
Requirements
- A degree in Computer Science, Engineering, or a related discipline is required.
- Several years of experience managing cybersecurity services, delivery management, and security project governance are required.
- Knowledge of Incident Management, cybersecurity, and security incident management best practices is required.
- Experience managing client and stakeholder relationships, including monitoring service-level agreements and key performance indicators and driving continuous service improvement, is required.
- Strong organizational, communication, problem-solving, and multidisciplinary team-coordination skills are required.
- Good written and spoken English is required.
Responsibilities
- Manage the delivery of cybersecurity services while ensuring project objectives, timelines, and service-level agreements are met.
- Coordinate delivery activities and ensure the appropriate involvement of technical teams and internal and external stakeholders.
- Define and monitor key performance indicators and service metrics and promote continuous-improvement initiatives to optimize processes and service quality.
- Collaborate with clients and stakeholders to ensure compliance with applicable regulations, security standards, and contractual requirements.
- Prepare periodic reports and present service performance during progress-status meetings and governance meetings.
- Support the planning, initiation, and governance of cybersecurity projects and ensure their proper progress.
- Promote the evolution of operational processes and best practices and contribute to defining service-delivery procedures and models.
- Coordinate service-escalation management, act as a point of reference for clients and stakeholders, and ensure effective communication throughout the process.
- Collaborate with technical teams to encourage adoption of innovative solutions and automation initiatives that improve the efficiency and quality of delivered services.
Desired Qualifications
- Industry certifications such as Certified Information Systems Security Professional, Certified Information Security Manager, Information Technology Infrastructure Library, Project Management Professional, or PRINCE2 are preferred.