Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Account & Project Manager (Senior)
Western Europe Area
BAT (British American Tobacco) x WPP

Summary of Role

Management of Brand workflow into WPP, and facilitation of commercial reporting

Responsible for:

Triage of briefing to ensure allocation across Agency teams with the appropriate capabilities
Coordination of all Projects delivered via WPP Agencies
Oversight and delivery of all commercial reporting

SITUATION

BAT is undergoing significant change in the way creative and campaigns are delivered.
Traditionally, regions and local market teams have had their own agencies to deliver all outputs needed, regardless of the complexity level. In order to drive greater cost efficiencies, a centralized WPP hub has been created to deliver the lower complexity requirements for all BAT teams within the region.
This shift in work allocation requires oversight and project management to ensure that the deliverables required by the brief are clearly identified, and the project planned and run with excellence-in-execution by the relevant WPP Agency team.

KEY RESPONSIBILITIES

Management of Category Content Cycle Plans and leading the teams in end to end content development and deployment
First point of contact for all briefs from the Brand Teams.
Management of Triage process to allocate brief requirements to relevant Agency Teams
Scope management and delivery of timeline and budget
- Co-ordination of Agency teams for briefing and workflow delivery
- Co-ordination of timing and budget plans (delivered by Agency teams)
Global Team Liaison to understand timings of centrally produced material that will become critical to regional and end market delivery
Day to day liaison between Agency Teams
Overseeing compliance of all Agency teams to process and protocols (ways of working and commercial reporting requirements)
Reporting of Offshoring & 3^rd Party efficiencies
(Once confirmed up and running), ensure all workflow is managed through Workfront

PROFESSIONAL EXPERIENCE NEEDED FOR THE ROLE

Proven project management background of at least 5 years:
- Creation and management of project critical paths
- Scope management and tracking
- Budget management
- Budget reconciliation
- Coordination of multiple teams at any one time

Experience in delivery of multiple projects, at speed.

Demonstrable capability to communicate mid level brand stakeholders
Appreciation of shifting objectives and process, and flexibility to quickly adapt to new requirements
5 Years experience dealing with complex Agency workflows

SKILLS & PERSONALITY NEEDED FOR THE ROLE

Attention to detail
Problem solving
Calm under pressure
Detailed understanding of agency process and WOWs/costing.
Action oriented and full of energy
Makes good decisions based upon experience, intuition and good judgement; escalates in an appropriate manner and realizes they are part of a team.

REPORTING LINE

Project Delivery Lead - Line Manager

Please note this position is based in our London office (hybrid) however there may be some travel to our clients office location too.

#LI-EMEA #HYBRID

At VML, we are committed to fostering an all-inclusive work environment that is both rewarding and career-forward. Our Inclusion, Equity & Belonging initiatives, alongside the VML Foundation, reflect our dedication to giving back and making a positive impact in our communities and beyond. Our people are the heartbeat of our organization—creators, doers, innovators, makers, and thinkers—who drive not just marketing, but meaningful experiences that resonate in every action and interaction.

VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it’s a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Account & Project Manager

Wunderman Thompson

Who We Are:

Simplify's Take

What believers are saying

What critics are saying

What makes Wunderman Thompson unique