Food and Beverage Duty Manager

Job Description

We are seeking a highly motivated and dedicated Food & Beverage Duty Manager to join our team. Reporting to the Director of Food & Beverage, you will be responsible for the efficient and smooth operation of the various aspects of F&B operations at our hotel, including the conference and banquet operations; while ensuring a high level of guest satisfaction.

• You will form part of the Food & Beverage management team providing ongoing support, training and development to team members.
• This is a dynamic role working and managing the Conference & Events and the outlets operations.
• Work closely with the Food & Beverage Manager to support revenue initiatives and maintain cost controls
• Assist in the recruitment, onboarding and training of new team members which a particular focus on ensuring we maintain brand standards and cultivate an upselling culture
• Meet and greet all conference clients to ensure expectations are met.
• Prepare, manage and assist in facilitating event operational requirements.
• Prepare and manage team members for a smooth operation.
• Ensure rosters have adequate number of team members for future events.
• Attend all banquet event meetings.
• Effectively handle client feedback and provide a prompt positive outcome.
• Regular interactions with Sales & Marketing team

Qualifications

• 2+ years’ experience within the Food, Beverage and Conference sector.
• Banqueting experience is highly regarded.
• Sound understanding of emerging trends in the industry, with an innovative mindset.
• Strong focus and passion for hotel, food and beverage operations, and guest satisfaction.
• Ability to excel within a busy operation and be able to multitask with a warm friendly approach
• Ability to work weekends.
• Possession of impeccable attention to detail and time management skills.
• Ability to work independently and lead a team to deliver successful operations.
• Flexible and able to embrace and respond effectively to change.
• Ability to facilitate corporate and social events.
• Must hold a valid RSA