Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto “Building Success Together®,” Nisum has grown to over 1,800 professionals across the United States, Chile,Colombia, India, Pakistan and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today’s world, with immersive and seamless experiences across digital and physical channels.
What You’ll Do
- This position is for a Senior Product Manager to develop a Product Roadmap and Business Requirements.
- The Product Manager will be tasked with innovating, designing, and facilitating the agile implementation of product features to enhance the user experience for multiple brands across Merchandising systems.
- The ideal candidate will have Product Management experience Web Content Management and Digital Asset Management systems.
- Ideal candidates will also have experience with AEM Sites and Assets as a Content Management System.
- Work with various Business and IT eCommerce teams to facilitate and implement the roadmap for our digital content and asset management solutions across WSI Brands, including measuring feature effectiveness and value
- Improve brands team’s ability to optimize online merchandising and marketing strategies by providing easy-to-use tools and new CMS capabilities that support our evolving business needs
- Lead the definition, prioritization, intake, and scoping of CMS-related initiatives, using all available data and resources to guide decision-making
- Serve as a liaison between Business and Technology teams to ensure CM solutions meet business expectations with high adoption and satisfaction rates
- Partner with Technical Project Managers to lead the execution of projects for various WSI brands
- Serve as primary liaison between Technology, Creative, UI, and Business teams
- Attend project meetings and provide status reports to the business team
- Facilitate troubleshooting and resolution of daily project issues
- Acts as an owner, mentor, and product category expert. Builds strong cross-functional relationships by approaching all interactions with an entrepreneurial mindset.
What You Know
- 5-7 years of product management experience within a technology organization
- Experience in developing business requirements for system enhancements and features, preferably within the merchandising field.
- This is for a senior product manager with experience in Web Content Management and Digital Asset Management Systems.
- Someone having expertise with AEM systems is preferable.
- Proficiency in educating and facilitating discussions with brand teams and stakeholders to drive consensus and action items.
- Ability to develop high-level business requirements and detailed user stories.
- Strong recommendation and facilitation skills for cross-concept initiatives and features.
- Experience in defining and managing project scope and handling subsequent change requests.
- Familiarity with defining and implementing new processes related to new features.
- Capability to gather, track, and report metrics and key performance indicators for new features and functionality.
- Skill in educating the business team on new applications and processes, and ensuring appropriate training.
- Experience in evaluating operational efficiencies and suggesting business process changes.
- Proficiency in organizing and facilitating User Acceptance Testing.
- Track record of effectively tracking and reporting issues and solutions, with the ability to escalate when necessary.
- Willingness to provide support to both business and IT teams as required.
- Ability to operate a computer and communicate via telephone.
Education
- Bachelor’s Degree in Logistics, Supply Chain Management, Operations Management, Transportation or Business Administration
Compensation Band
Nisum is an Equal Opportunity Employer and we are proud of our ongoing efforts to foster diversity and inclusion in the workplace.