Full-Time

Head of Dmarts

Delivery Hero

Delivery Hero

10,001+ employees

Global online food delivery marketplace

Compensation Overview

€81.8k - €102.2k/yr

+ Equity Plan

Milan, Metropolitan City of Milan, Italy

Hybrid

Two days per week from home.

Category
Operations & Logistics (1)
Required Skills
Tableau
Looker
Excel/Numbers/Sheets

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Requirements
  • 10+ years of experience in highly operational and execution-focused roles within the Retail, Grocery, or Logistics industries (e-commerce / quick commerce experience is a huge plus)
  • Proven leadership experience directly managing large, cross-functional local teams and frontline operational staff
  • Deep understanding of the Italian retail/grocery market, vendor landscape, and local operational nuances
  • A strong "hands-on" bias for action and a proven track record of executing fast, turning high-level plans into measurable operational outcomes
  • Strong financial acumen with experience managing a local P&L and optimizing cost structures
  • An analytical mindset to transform daily operational data into actionable, meaningful improvements (advanced Excel/GSheets and Looker/Tableau user)
  • Ability to build KPIs, standardize local operational procedures, and troubleshoot processes from scratch
  • Fluency in Italian and English is required
  • Interest in start-ups, technology, and a fast-paced environment
  • Clear alignment with Glovo Values
Responsibilities
  • Take full ownership of the daily operations and execution of the MFC business across Italy, including the comprehensive facility management of all sites, ensuring fulfillment centers are safe, optimized, and meet their operational and financial KPIs
  • Execute the local market Masterplans and Business Plans, directly managing the Italian P&L targets and driving continuous improvement in unit economics
  • Drive the commercial management of local suppliers, leading negotiations, optimizing sourcing, and ensuring profitable margins, while maintaining operational discipline across the wider supply chain and warehouse operations
  • Lead, mentor, and scale a high-performing local team, encompassing both office staff and front-line operations colleagues across Italy
  • Identify operational bottlenecks on the ground and implement immediate, effective tactical solutions to improve throughput, fulfillment times, and overall site efficiency
  • Work closely with central teams to localize global strategies into actionable, executable steps tailored specifically for the Italian market
  • Collect on-the-ground feedback from local teams, customers, partners, and suppliers, feeding it back to the Product and Growth teams to refine tools and processes

Delivery Hero operates a global online marketplace that connects customers with local restaurants and shops for food and grocery delivery. Users browse menus and place orders through a mobile app or website, while the company manages the logistics and delivery fleet to transport goods from the merchant to the customer's door. Unlike many competitors that focus solely on third-party restaurants, Delivery Hero integrates "quick commerce" by operating its own delivery-only supermarkets (Dmarts) to provide household items in under an hour. The company's goal is to lead the local commerce market by leveraging its massive logistics network to provide on-demand delivery for a wide variety of everyday needs.

Company Size

10,001+

Company Stage

IPO

Headquarters

Berlin, Germany

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • Uber's €41.50 offer values Delivery Hero at $14.8 billion on July 16, 2026.
  • Malaysia expansion invested over RM20 million, strengthening a lower-cost regional operations hub.
  • Uber pledged Berlin headquarters continuity and no workforce changes until at least 2029.

What critics are saying

  • European Commission fined Delivery Hero €223.3 million in June 2025 for Glovo collusion.
  • Niklas Östberg leaves by March 31, 2027, while the board hunts for a successor.
  • Uber’s 2026 takeover and SSW sale strip 14 markets, risking standalone relevance.

What makes Delivery Hero unique

  • Delivery Hero controls Talabat, Foodpanda, Glovo, and PedidosYa across 99 markets.
  • Its Malaysia shared service center supports 16 markets with technology, finance, and CX.
  • The 2026 Uber deal validates its scale, logistics network, and regional operating depth.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Flexible Work Hours

Remote Work Options

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

Stock Options

Company Equity

401(k) Retirement Plan

Wellness Program

Mental Health Support

Gym Membership

Phone/Internet Stipend

Home Office Stipend

Professional Development Budget

Conference Attendance Budget

Training Programs

Tuition Reimbursement

Professional Certification Support

Mentorship Program

Parental Leave

Family Planning Benefits

Fertility Treatment Support

Adoption Assistance

Childcare Support

Elder Care Support

Commuter Benefits

Meal Benefits

Legal Services

Employee Discounts

Company Social Events

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
The Star Media Group
Aug 5th, 2026
Delivery Hero invests over RM20mil to expand ops.

Delivery Hero invests over RM20mil to expand ops. Wednesday, 05 Aug 2026 PETALING JAYA: Delivery Hero has relocated its Malaysia Shared Service Centre to a new office in Kuala Lumpur as the global food delivery group expands its regional operations in the country. The company said the new 38,000 sq ft facility at Multi-Purpose Tower involved an investment of more than RM20mil and will support its businesses across 16 markets in Asia Pacific, Turkiye and Europe, including foodpanda Malaysia. Notably, the Malaysia Shared Service Centre provides operational support to Delivery Hero's regional businesses, while foodpanda Malaysia continues to serve local consumers, merchants and delivery partners. Over the years, the centre has expanded its role to cover functions including customer experience, process excellence, technology, finance and people operations. Tareq Barto, chief executive of foodpanda, foodora and Yemeksepeti, said Malaysia has become an increasingly important hub for Delivery Hero's regional service operations because of its strategic location, multilingual workforce and digital ecosystem. "These strengths enable us to support multiple markets from a single location, while continuing to raise the bar for operational excellence across the region," he noted. He said the investment reflects Delivery Hero's long-term confidence in Malaysia and its workforce, adding that the company is creating more opportunities for Malaysians to take on specialised roles supporting international markets. Delivery Hero said it is also incorporating artificial intelligence and automation into its operations to reduce routine tasks, allowing employees to focus on more specialised work and more complex business challenges. The company is aiming for Malaysians to make up approximately 80% of the Malaysia Shared Service Centre workforce by 2027, as part of its strategy to develop local talent for regional roles. According to Barto, the expansion of the shared service centre is intended to equip employees with skills and experience that can support the group's businesses across multiple international markets. Kenneth Soh, managing director of foodpanda Malaysia, said having Delivery Hero's regional shared service capabilities based in Malaysia allows closer collaboration between the local business and regional operations. "Having the Malaysia Shared Service Centre's regional capabilities based in Malaysia enables us to respond faster, collaborate more effectively and continuously improve the experience we deliver every day," he said. He added that the company's workforce is adapting to new technologies, while taking on increasingly specialised responsibilities as the business evolves. Delivery Hero said the new facility was purpose-built to support collaboration, innovation and future ways of working, with the aim of strengthening operational capabilities and improving customer experience across the region. The group said it will continue investing in its people, technology and operational capabilities as it expands its regional support functions from Malaysia, adding that these investments are ultimately intended to improve services for customers, merchants and delivery partners across its markets.

Uber Technologies, Inc.
Jul 16th, 2026
Uber Announces Acquisition Offer for Delivery Hero

Cash consideration of €41.50 per share offered to all Delivery Hero shareholders, representing an Equity Value of $14.8 billion, or $13.7 billion adjusted for Uber’s prior stake purchases The transaction is expected to be accretive to Non-GAAP EPS upon close; high-single-digit percentage accretion by year three Delivery Hero has separately agreed to sell part of its business covering 14 markets to SSW Partners Management Board and Supervisory Board of Delivery Hero unanimously welcome and support the Takeover Offer and intend to recommend Delivery Hero shareholders to tender into the offer, subject to their review of the Offer Document Prosus has irrevocably committed to tender their shares, which would bring Uber’s total economic interest to ~53% Uber Technologies, Inc. (NYSE: UBER) has entered into a business combination agreement with Delivery Hero, extending the world’s largest mobility and delivery platform to a total of 99 markets, with combined pro-forma Gross Bookings of $236

Salem Radio Network
Jul 16th, 2026
Uber launches $14.8 billion takeover bid for Delivery Hero.

Uber launches $14.8 billion takeover bid for Delivery Hero. BERLIN, July 16 (Reuters) - Uber on Thursday launched a public takeover offer for Delivery Hero that values the German food delivery company at around $14.8 billion, as part of the U.S. ride-hailing firm's efforts to widen its food delivery network abroad. Uber, which has made the acquisition conditional on a minimum acceptance threshold of 50% plus one share, will offer €41.50 ($47.58) in cash per share. Acquiring Delivery Hero would widen the Uber Eats food-delivery network in Europe, the Middle East, Asia and Latin America, but would also attract attention from antitrust regulators given the overlap in the companies' presence. Shares in Delivery Hero were up around 5.7% in premarket trading in Frankfurt after the announcement. The offer represents a roughly 34% premium on Delivery Hero's three-month volume-weighted average share price prior to the takeover announcement, said the company. Shares in Delivery Hero closed at €38.18 on Wednesday. As part of the agreement, Delivery Hero has agreed to sell part of its business covering 14 markets to U.S.-based investment firm SSW Partners for about €1.4 billion. Delivery Hero on Tuesday confirmed it was in advanced negotiations with Uber regarding a potential takeover offer. Major shareholder Prosus has agreed to sell its stake of just under 17% in the food delivery company, according to Uber. Including derivatives, Uber had already secured a stake of just under 37% in Delivery Hero. ($1 = 0.8722 euros) (Reporting by Hakan Ersan and Miranda MurrayEditing by Mark Potter and Tomasz Janowski)

Viko
Jul 15th, 2026
Uber to acquire Delivery Hero for $14.8B: what it means for Glovo and European antitrust.

Uber to acquire Delivery Hero for $14.8B: what it means for Glovo and European antitrust. Uber is on the verge of acquiring Delivery Hero, which will constitute a worldwide upheaval for the food delivery industry. July 15, 2026 Content manager in Marketing4eCommerce Uber is on the verge of acquiring Germany's Delivery Hero, in what would amount to a global-scale earthquake for the food delivery business. With combined business figures reaching into the billions of dollars, the giant created by this deal promises to become the clear dominant force in a market that has continued to grow in recent years. And it looks like Glovo, the Spanish company, will be one of the biggest companies affected. Uber is close to taking control of a billion-dollar sector. Delivery Hero, one of the leading players in the global food delivery sector, has officially confirmed that it "is engaged in advanced negotiations with Uber Technologies, Inc. regarding a possible public takeover offer addressed to all shareholders of the Company." In this way, Delivery Hero confirms the information first reported exclusively by Bloomberg on Tuesday, which spoke of Uber's interest in taking control of the company through a public takeover bid. At present, Uber already held a significant stake in the German company, amounting to around 25% of its shares. Other sources explain that Delivery Hero's current market value is around €11.2 billion ($12.8 billion). If completed, the deal would allow U.S.-based Uber, which has been active in the sector for years through Uber Eats, to dominate it with overwhelming superiority over its rivals (Just Eat Takeaway, DoorDash, or Meituan). Let Marketing4ecommerce remember that Delivery Hero is a massive corporate group, capable of generating €14.8 billion in annual revenue and handling 12 million orders per day, and it has grown substantially since its beginnings in Berlin in 2011 by acquiring, one after another, some of the regional leaders in markets across Europe, Asia, the Americas, and Africa, such as Foody, Foodora, Yemeksepeti, Pedidos Ya... ... and Glovo. In 2021, Delivery Hero bought 44% of the shares of Glovo, the benchmark food delivery company in Spain, although that was only the beginning of a relationship that, by the summer of 2022, led it to take control of 99% of the company founded by Oscar Pierre for around €2.3 billion, a figure far below some previous valuations. Since then, things have not always gone smoothly for this duo, which has had to face various regulatory crises worldwide (as happened with the so-called "Rider Law" in Spain) as well as a high-profile penalty from the European Commission. In 2025, the EU body fined Delivery Hero and Glovo €329 million after accusing them of participating in a cartel in the food delivery sector. According to Brussels, the two companies eliminated competition between them by dividing geographic markets, exchanging highly confidential commercial information, and agreeing to a "no-poach" arrangement not to hire each other's employees, harming both consumers and working conditions across the sector. It was the first time the Commission had penalized a no-poach agreement in the labor market and the anticompetitive use of a minority shareholding. Since both companies admitted their involvement in the cartel, they benefited from a settlement procedure that reduced their fines by 10%, resulting in a €223 million penalty for Delivery Hero and €105 million for Glovo. As you may have guessed, and with that precedent, the potential acquisition of Delivery Hero faces some regulatory hurdles, especially in Europe, where EU authorities have been particularly watchful in recent years regarding any large-scale corporate deal that could significantly reduce competition. After the transaction, Uber would go on to control the market in countries such as Spain, Portugal, or Italy through Glovo; Romania and Bulgaria through FoodPanda; and the Nordic countries through Foodora. Marketing4ecommerce will have to wait for the deal to be completed to see how Brussels reacts. Image: ChatGPT

Mobidictum
Jul 14th, 2026
Poki appoints Darrell Stephenson as Chief Product Officer.

Poki appoints Darrell Stephenson as Chief Product Officer. Poki has appointed Darrell Stephenson as its new Chief Product Officer (CPO), bringing in a veteran product executive with experience across consumer technology, digital marketplaces, and entertainment. Stephenson joins the web gaming platform as it continues expanding its ecosystem for players, developers, and advertisers. Before joining the web giant, Stephenson served as Senior Director of Product Management at Delivery Hero, a German food delivery company valued at $1.7 billion, where he led product teams focused on marketplace, transactions, data, and machine learning. Earlier in his career, he held senior product positions at Zalando, contributing to the growth of the company's Zalando Plus membership program, and spent more than seven years at SoundCloud, overseeing products spanning listener experience, discovery, advertising, and web and mobile platforms. As Chief Product Officer, Stephenson will oversee Poki's product strategy as the company advances its mission to "let the world play." His background in building large-scale consumer products and discovery-driven digital experiences is expected to support Poki's continued growth across its platform. Stephenson said he was "incredibly excited" to join Poki, highlighting the company's mission of creating "the ultimate online playground" with instant access to games for players of all ages. If you haven't heard of Poki before, its mission is to let the world play by building the ultimate online playground, offering instant play to kids of all ages around the world. With 100 million players and 500+ game developers, even if you haven't heard of Poki, there's probably someone young at heart around you who has. In my case, my kids convinced me that "duh, everyone knows about Poki," and after digging in more and meeting with the team, so many things started connecting: my love for the speed and openness of web development, the potential impact of its global reach, and the opportunity to work with a thoughtful, caring team making a truly fun product while putting the safety of its players first. Looking forward to sharing how Mobidictum Mixer level up Poki for developers, players, and advertisers in the coming weeks and months! I'm Sina, and I live and breathe video games. I have been lucky enough to make my passion my job, and I will always be grateful for that.