Quality Consultant
Medtech Services
Posted on 3/31/2023
Veeva Systems

1,001-5,000 employees

Cloud computing services for pharmaceutical companies.
Company Overview
Veep's mission is to help R&D, quality, and regulatory teams eliminate inefficiencies and bring high-quality, safe, sustainable products to market without compromising quality. The company builds cloud-based tools for pharmaceutical research.
London, UK
Experience Level
Desired Skills
Customer Service
  • 3+ years of relevant work experience within customer service or consulting
  • Self-starter and motivated individual with the proven ability to work independently in a dynamic environment
  • Troubleshooting skills and analytical thinking
  • Familiarity with Quality related processes (e.g. CAPA, Complaints, Non-Conformance, Product Surveillance, Change Management)
  • General understanding of compliance and computer systems validation requirements
  • Bachelor's degree or equivalent work experience required
  • Participate in Vault Design review and Configuration workshops with MedTech stakeholders from Business and IT: gather requirements, design, configure and support validation of the delivered Quality processes
  • Solution and configure the Vault Quality Suite to meet customer business needs
  • Support customers' success from the beginning to the end of the engagement
  • Provide insight and recommendations to improve our technology and work closely with our Product team to ensure the best solutions for our customers
Desired Qualifications
  • Work experience directly related to the Medical Devices and/or Diagnostics space
  • Computer Science, Life Science or related degree preferred
  • Experience supporting the implementation, design, and administration of Document Management/Quality Management Systems
  • Familiarity with MedTech Quality System regulatory requirements and guidelines (e.g.: FDA QSR, ISO 13485, 21 CFR Part 11, 21 CFR 820, 210, GAMP)
  • SaaS/Cloud delivery experience