Full-Time

Senior Product Manager

Conversational AI

Confirmed live in the last 24 hours

Replicant

Replicant

51-200 employees

AI-driven automation for customer service calls

AI & Machine Learning

Senior

Remote in USA + 1 more

Required Skills
Communications
Requirements
  • 5+ years of product management experience
  • Engineering coursework or 1+ years experience in AI/ML
  • Deep data orientation with experience making data driven decisions
  • Excellent communication skills
Responsibilities
  • Work alongside Conversational AI team to envision the next generation contact center powered by AI technologies
  • Define and measure business outcomes and metrics from deployed AI & automation solutions
  • Conduct research and competitive analysis to identify new opportunities in the field of LLMs and AI
  • Collaborate with cross-functional business partners and leadership
  • Engage with customers and end-users to understand needs

Replicant is a Contact Center Automation platform that utilizes AI to automate customer service calls across voice, chat, and messaging channels, with seamless integration into existing systems. The platform has been recognized as one of the top 50 AI firms to watch in 2021 and has secured a successful $78M Series B financing.

Company Stage

Series B

Total Funding

$113M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

6%

1 year growth

20%

2 year growth

51%