Full-Time
Implementation Technical Lead
Marianatek
Posted on 7/15/2024
Xplor
1,001-5,000 employees
Provides software and payment solutions for businesses
Senior, Expert
Remote in USA + 1 more
- BA or BS required
- 8+ years of experience in product implementation, project management, data migration, technical implementation
- 5+ Years leading SaaS project implementations (or relevant comparable experience)
- Experience with people manage and a team
- Experience with project management
- Experience with Salesforce, CloudCoach, Asana, JIRA, Intercom
- Experience with expanding a team globally, not required, but a bonus
- Directly manage Onboarding Specialists
- Understand customer business model and identify business requirements
- Oversee and suggest scaling of onboarding migration and configuration processes
- Translate client needs into actionable solutions
- Expert in data migration via CSV
- Provide project management advice and technical troubleshooting
- Support program/projects on standard methodology and tools
- Support Sales team with technical SOW responses
- Consult clients on technical best practices
- Act as an escalation point for onboarding specialists
- Work cross-functionally with Sales, Support, Product, and Engineering
Xplor Technologies provides a range of software and payment solutions aimed at helping small to medium-sized businesses grow. Their products include mobile apps and digital services that assist businesses in managing digital marketing, loyalty programs, appointment scheduling, and service deliveries. Xplor's services also offer tailored data and insights to enhance customer engagement. The company operates on a subscription-based model for its software and charges transaction fees for payment processing. What sets Xplor apart from competitors is its focus on inclusivity and innovation, as well as its unique offerings like Xplor Pay Mobile, which enables businesses to accept card payments without internet access, and Service Autopilot, which uses AI for lawn measurements. Xplor's goal is to empower businesses by providing them with the tools they need to streamline operations and drive growth.
Company Stage
N/A
Total Funding
N/A
Headquarters
null, null
Founded
2022
6 month growth
↑ 49%1 year growth
↑ 49%2 year growth
↑ 90%
Simplify's Take
What believers are saying
- The acquisition of Membr enhances Xplor's capabilities in the fitness industry, expanding their global footprint and service offerings.
- The launch of Xplor Capital provides small businesses with access to funding, potentially driving growth and customer loyalty.
- Continuous innovation, such as the AI Virtual Agent for dry cleaning and the omni-channel point-of-sale solution, positions Xplor as a leader in business technology solutions.
What critics are saying
- The competitive landscape for business technology solutions is intense, requiring Xplor to continuously innovate to maintain its market position.
- Integration challenges from acquisitions like Membr could pose operational risks and affect service quality.
What makes Xplor unique
- Xplor Technologies integrates smart software, seamless payments, and Commerce Accelerating Technologies into a single platform, unlike competitors who may offer these services separately.
- Their focus on small to medium-sized businesses across diverse sectors like retail, fitness, and education allows them to cater to specific needs with tailored solutions.
- Innovative features like Xplor Pay Mobile and Service Autopilot demonstrate their commitment to cutting-edge technology and addressing evolving business needs.