IT Operations Technical Lead

(ID: 2025-0916)

Axle is a bioscience and information technology company that offers advancements in translational research, biomedical informatics, and data science applications to research centers and healthcare organizations nationally and abroad. With experts in biomedical science, software engineering, and program management, we focus on developing and applying research tools and techniques to empower decision-making and accelerate research discoveries. We work with some of the top research organizations and facilities in the country including multiple institutes at the National Institutes of Health (NIH).

Axle is seeking a IT Operations Technical Lead to join our vibrant team at the National Institutes of Health (NIH) supporting the National Center for Advancing Translation Sciences (NCATS) located in Rockville, MD.

Benefits We Offer:

• 100% Medical, Dental & Vision Coverage for Employees
• Paid Time Off and Paid Holidays
• 401K match up to 5%
• Educational Benefits for Career Growth
• Employee Referral Bonus
• Flexible Spending Accounts:
  • Healthcare (FSA)
  • Parking Reimbursement Account (PRK)
  • Dependent Care Assistant Program (DCAP)
  • Transportation Reimbursement Account (TRN)

Overview

In this role, you will have the opportunity to design, implement, secure and enhance our on-prem and cloud infrastructure and systems. Your experience with IT Operations and Cloud Application support will be used to create roadmaps for operational efficiency, and maintenance. Working alongside other operations teams and development engineering teams, you will collaborate with colleagues and client team members supporting network and architecture assessment, Authorization to Operate (ATO), threat modeling, vulnerability assessment, and security operations. 

Responsibilities

• Oversee On-Prem & Cloud daily technical operations
• Apply appropriate security measures to safeguard government systems by implementing industry-standard best practices adequately and NIH-mandated
• Assume a technical lead role in the administration and management of infrastructure solutions that are deployed on-prem and in all major cloud service provides in accordance with Security Guidelines
• Installing, configuring, maintaining, and supporting applications and servers
• Performing operating system and software installation, testing, patching and upgrades
• Monitoring the Heath of internal environment and connections
• Research new technologies that are applicable to current projects and make recommendations to improve performance, optimize operations, and reduce costs
• Architecting and leading the migration of legacy On-Prem solution migrations to Cloud Environments with High Performance and reliability
• Assist in managing technology in projects and providing technical guidance or solutions for task completion
• Participate in technical discussions or review as a technical consultant for solutions feasibility studies (technical alternatives, best packages, supporting architecture best practices, technical risks, breakdown into components, estimations)
• Continuously collaborate with the Software Development teams in addressing Operational technical debt
• Conduct periodic security checks/audits in to ensure Environment compliance with Government guidance and directives
• Develop and guide team members in enhancing their technical capabilities and increasing productivity

Qualifications

• 8+ years of IT Operations experience
• 5+ years of supporting Cloud Services (AWS, Azure, GCP)
• Bachelor’s degree in computer science, engineering, or similar field
• Experience working with and securing cloud services such as AWS EC2, EKS, GuardDuty, ELB, ECS, IAM, S3, RDS, CloudTrail, CloudFront, and AWS Config
• Experience assessing the security of the cloud and Kubernetes environments
• Knowledge of ITSM tools such as ServiceNow or Remedy
• Demonstrated knowledge preparing guidance related to Cybersecurity best practices within the framework of NIST publications, ISO 2700 Series, CIS, OWASP, RMF, and the various control families within
• Experience configuring and maintaining monitoring tools, SIEM’s, IDSs, IPS, etc.
• Experience with a programming or scripting language such as Ruby, Go, or Python
• Knowledgeable on zero trust architecture concepts such as Google BeyondCorp

Disclaimer: The above description is meant to illustrate the general nature of work and level of effort being performed by individuals assigned to this position or job description. This is not restricted as a complete list of all skills, responsibilities, duties, and/or assignments required. Individuals may be required to perform duties outside of their position, job description or responsibilities as needed.

The diversity of Axle’s employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on age, race, gender, religion, national origin, disability, marital status, covered veteran status, sexual orientation, status with respect to public assistance, and other characteristics protected under state, federal, or local law and to deter those who aid, abet, or induce discrimination or coerce others to discriminate.

Accessibility: If you need an accommodation as part of the employment process please contact: [email protected]

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location.

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