Full-Time
Operations Administrator
Ops Technical
Posted on 7/1/2025
Charles Stanley
501-1,000 employees
Provides personalized wealth management services
No salary listed
Junior, Mid
London, UK
In Person
- Good knowledge of retail financial services, investment management or stockbroking operations
- Excellent reconciliations experience
- Understanding of Nominees/Dividends
- Transaction Reporting
- Global Corporate Actions
- Taxation and banking procedures
- Knowledge of GIA/ISA/SIPP & OPB products
- Understanding of different security types, collective funds, equities, fixed interest, ETF's
- Excellent knowledge of Microsoft packages, especially Word & Excel
- Industry exams an advantage
- Knowledge of Pershing (UK) operations, systems and policies is an advantage
- Daily reconciliation of RJIS systems to custodian records to cover stock and cash positions
- Reconciliation with custodians to cover book costs and prices where required
- Ensure all daily overnight data imports complete, investigate and resolve any issues
- Ensure all Corporate Actions are correctly posted by our custodian and the appropriate book costs are assigned and updated in RJIS systems
- Act as a contact point for more complex Corporate Actions issues
- Production of monthly, quarterly and ad hoc fees
- Administration of the fee charging system
- Administration, and understanding of performance reporting system
- Monitor daily transaction reporting, ensuring failed reports are actioned and completed in line with regulatory requirements
- Production of management reports
- Maintain the security master file including: Security set up & ISA eligibility queries, Price feeds and overrides, Classification data, Other system static data including set up of new offices, commissions, etc.
- Develop relationships with custodians and data providers where possible to allow for integration of their data to RJIS systems
- Administration of the electronic transfer system (Altus)
- Maintenance of required stock watch lists in the trading system
- Ensure robust department procedures are written, reviewed and maintained
- Monitor group email inboxes and ensure queries are responded to within our agreed service level
- Train new starters and less experienced team members
- Ensure all daily, weekly and monthly tasks are completed accurately and on time
- Keep team KPI's up to date and ensure targets are met
- Keep abreast of industry standards, knowledge and regulatory change
- General data review and tidy up as problems or inconsistencies are identified
- Ad hoc projects and other duties as assigned
- Ensure our Service 1st culture is adhered to and maintained at all times
- Desire to be involved with all aspects of the business taking a hands-on approach
- Ability to expand and grow with the business
- Able to work effectively, both independently and as part of a team
- Demonstrates a positive attitude reflected in day to day conduct
- Able to provide pragmatic advice
- Uses initiative and applies knowledge acquired to problem solving
- Ability to work under pressure and to deadlines
- Quality orientated. Pays attention to detail
- Good interpersonal and communication skills (verbal and written)
- Sound organisational and time management skills with the ability to multi-task
Charles Stanley is a UK-based wealth management firm that has been operating since 1792, offering personalized financial planning and investment strategies. The firm serves a diverse range of clients, including private individuals, charities, and smaller institutional investors, with offices in major cities like London, Edinburgh, and Cardiff for localized service. Their client-focused approach involves financial planners and investment managers working closely with clients to create tailored financial solutions. The goal of Charles Stanley is to help clients achieve their financial objectives through effective wealth management.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
1972
Simplify's Take
What believers are saying
- Growing demand for decumulation advice due to the shift to Defined Contributions pensions.
- UK smaller companies sector recovery offers growth opportunities for long-term investors.
- Consumer Duty regulation increases focus on financial advisers, boosting service demand.
What critics are saying
- Potential changes to Cash ISA tax breaks could impact client investment strategies.
- FCA's scrutiny on retirement advice may increase compliance costs for Charles Stanley.
- Economic challenges in the UK, like inflation, may affect client confidence and performance.
What makes Charles Stanley unique
- Charles Stanley offers personalized wealth management with bespoke financial planning and investment strategies.
- The firm has a long history, dating back to 1792, enhancing its credibility.
- It operates a network of offices in major UK cities for localized service delivery.
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Benefits
Flexible Work Hours
Remote Work Options
Company News
MWritten by Rob Morgan, Chief Investment Analyst at Charles StanleyThe UK remains in an economic funk of muted activity, ebbing confidence and above-target inflation. No surprise then that various market surveys indicate firms are reluctant to hire staff and in some cases are looking to make cuts amid planned increases in employer NICs and the National Minimum Wage.Official ONS numbers are not yet reflective of this emerging trend with the official unemployment count holding steady at 4.4%. Still low by historic standards but the data, which needs to be taken with caution owing to collection issues, is not yet picking up what seems to be being expressed in industry surveys.Meanwhile the official measure of wage inflation continues to barely blink at 5.9%. This indicates there is still demand for workers and perhaps reflects the difficulty and cost to secure necessary skills if they are lost. To what extent the picture changes once increases to employers’ costs takes effect in April remains to be seen. Some businesses will err towards passing on the higher costs through price increases rather than reducing headcount
The UK remains in an economic funk of muted activity, waning confidence and above-target inflation, an unenviable cocktail for Chancellor Rachel Reeves as she battles to keep to her fiscal rules, according to Rob Morgan, Chief Investment Analyst at Charles Stanley. Higher interest rates and slow growth are eroding the headroom between tax receipts and spending commitments. In the absence of taking on more debt or growth picking up, some combination of spending cuts and tax rises will probably be required to balance the equation. All eyes will be on the Spring statement next month to see what her next move is.Already rumours have circulated concerning income tax and VAT, and more worryingly for savers, there have been murmurs around measures to curtail Cash ISAs in some way. Is there a case for curtailing Cash ISA tax breaks?Cash ISAs are a popular and important product, especially with tax thresholds staying frozen, savings allowances frozen and interest rates much higher than a few years ago. There’s around £300bn sitting in these tax-free accounts, some of which could arguably be better directed towards other assets. Sadly, lots of people in the UK hold too much cash and not enough in investments, which is a missed opportunity to drive long term wealth creation. This reticence has negative ramifications for the success of the UK stock market and the wider economy too. While cash is exactly what is needed for building short term financial resilience through an emergency fund and saving for shorter term goals, it fails to drive household wealth meaningfully forward over the longer term. Other assets – such as shares – don’t offer immediate security of capital, and you could get back less than you invest
Charles Stanley’s Tom Hawkins reflects on key findings from Alpha FMC’s recent report on decumulation which unveils diverse strategies for retirement income planning. Addressing regulatory demands and evolving client needs, Tom shares a fresh perspective along with practical approaches and solutions you can adopt to mitigate sequencing and longevity risks in retirement income planning as well as other key themes.When the FCA announced its Thematic Review of Retirement Income Advice, Charles Stanley partnered with Alpha FMC to undertake some research on how IFAs currently manage decumulation to help the industry identify best practice. This timely report paints a very clear picture of an industry with several quite distinct approaches to meeting these challenges.Drawing on Alpha FMC’s independent research, this report explores various retirement strategies, including systematic withdrawals, annuities, and tax-efficient approaches. e research identified several key themes.The regulatory environment. As an extension of Consumer Duty, the FCA is keen to understand how advisers are balancing the robust processes that come with a centralised retirement proposition and target markets with individual client outcomes. It is more important than ever for firms to evidence how their retirement proposition and income strategies meet the needs of target markets and individual clients.The opportunity is set to growThe transition from Defined Benefits (DB) to Defined Contributions (DC) pensions, demographic trends, and economic pressures will accelerate the growth in demand for more support and engagement throughout retirement
The spotlight on retirement advice and income is intensifying for wealth and advisory firms. The FCA is scrutinising firms to ensure they offer robust and scalable retirement income advice propositions that differ from accumulation strategies and address the new risks emerging throughout retirement.With an ageing population, the retirement market is poised for significant growth. The number of people aged 65 and over has increased from 9.2 million to over 11 million between 2011 and 2021. Defined contribution (DC) assets have grown by almost 30% since 2019, with the DC market estimated at £1.9 trillion and £220 billion in drawdown at the end of 2023. This trend indicates a growing need for decumulation advice.Retirement planning also dominates client advice requests (90%), surpassing investments (65%) and tax planning (42%). The report indicates that clients are demanding more support and engagement throughout retirement.Charles Stanley’s report, “Decumulation: It Requires a Different Approach,” explores insights from financial advice firms on the challenges of decumulation
Charles Stanley UK wealth manager Charles Stanley has appointed Charlotte Aspinall as a senior investment manager based at its Tunbridge Wells office.