GDUK Management Business Support Associate 1

Job Description – A1 – GDUK Management Business Support

Who we are looking for

Are you a interested in developing a career in Global Delivery Management Business Support team? We’re not looking for any particular degree subjects. But we do want you to be the best of the best - a driven individual keen to put your career into action, assisting on a variety of projects.

Why this role is important to us

The role will be responsible for supporting the COO for GD EMEA in delivering on the Corporate Strategy for the short, medium and long term success on a variety of areas including Senior Manager Regime (SMR), Employee Engagement, executive presentations, dashboard reporting, internal communications, divisional goals/metrics reporting and supporting co-ordination of projects with internal corporate partners.

This role is instrumental in helping to strengthen, in a controlled manner our support model,

proactively track trends and produce predictive, insightful; management information. Looking at the overall connectivity in project management and reporting between culture, risk & governance and operational health.

The most important capabilities for a high performer in this position include:

An energetic and proactive change management style with the ability to thrive and lead in a

fast paced, agile environment.

Participate in program planning by maintaining SMR repository and documentation, managing issue logs and preparing project documentation.

Support multiple project tasks across all functional pillars tied to SMR, employee engagement, training and management support.

• Excellent organizational skills to ensure adherence to project deadlines, and able to multi-task often working to tight deadlines

• Be responsible and take ownership to the job which is allocated 

• Demonstrate an ability to handle numerous activities and to prioritize work effectively. 

• Pro-active and be a problem solver 

• Highly professional interacting with several departments within the company 

• Flexible often dealing with ad-hoc queries 

• Demonstrate an understanding of the risks involved in the processes and reflect this in their approach to work prioritization 

• A team player 

• Provide updates to stakeholders upon request

• Attend and participate in Employee Forum and Employee Networks

• Support ad hoc and/ or strategic projects as required

• Demonstrate commitment to risk excellence through the timely and accurate completion of the firm’s training programme

• Be able to respectfully challenge and escalate risk as required, always thinking about the broader picture

What we value

These skills will help you succeed in this role

• Intellectual curiosity for continuous learning

• Attention to detail

• Through on the job training learn to; Understand the Senior Manager Regime and apply the requirements; understand what evidence may be used to satisfy the regulatory requirements

• Excellent interpersonal, organizational and administrative skills

• Strong Microsoft Office skills in Word, Powerpoint and Excel

• Knowledge of Regulatory requirements within Corporate Governance frameworks

• Business Acumen and Numerical Analytical Skills; Precision and vigilance in ensuring accuracy of reporting is key

• Ability to present clearly and effectively to senior management

Education & Preferred Qualifications

• Proven ability to communicate in a clear, concise and professional manner 

• Strong time management skills with the ability to prioritise under pressure 

• Good understanding of State Street operations - technical, systems, policies and procedures - is an advantage 

• PC skills with an excellent understanding of Microsoft Word, Outlook, Powerpoint and Excel. 

• Good working knowledge of Collaborate and Sharepoint

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers.

State Street’s Speak Up Line