Full-Time

Director – Crew

2U

2U

1,001-5,000 employees

Empowering global education with high-quality digital learning.

Education

$121000 - $150000

Bonus

Senior

Lanham, MD, USA

Required Skills
Communications
Management
PowerPoint/Keynote/Slides
Requirements
  • 8+ years business experience with multiple years directly related to real estate and property management operations for multi-location organizations in a growing company
  • Enthusiasm, leadership, and the ability to thrive in a fast-paced environment
  • Excellent verbal and written communication skills
  • Experience successfully managing remote offices with a high level of customer (employee) service and clear, ongoing communication
  • Ability to work effectively with vendors and property managers to achieve results and solve problems quickly and efficiently
  • Excellent computer skills (Google Suite, Microsoft Office, inclusive of Word, Excel, PowerPoint, Smartsheet)
Responsibilities
  • Operates with high levels of client service when working with 2U internal stakeholders and vendors
  • Builds strong relationships with 2U stakeholder leadership to understand, anticipate, and coordinate changes for growth of staff and other needs
  • Leads and works with project managers for site selection design and communication, real estate evaluation, and management for the identification of new facilities
  • Manage vendor relationships from the RFP process through contract deployment
  • Develop and administer the business continuity management function in partnership with cross functional teams to ensure continuity and response preparedness for critical business operations
  • Manages, mentors, and coaches Workplace Operations management team on a day-to-day basis across all 2U offices
  • Develops, monitors, and tracks budgets, ensuring workplace operations fall within financial targets for the 2U portfolio
  • Manage day-to-day operations including, but not limited to, furniture and office supply procurement, space planning, janitorial services, reception, and company common spaces
  • Administers security systems for the protection of property and people, including design and implementation of new or expanded system requirements
  • Identifies, recommends, and executes continuous process improvements of Workplace Operations services and software based on data insights and employee feedback
  • Establish and maintain proper building and employee security including emergency planning
  • Strategically identifying real estate that will bring continuity to all 2U office space
  • Support negotiating leases and contracts
  • Working with 2U facilities and property management teams to oversee building work/renovation
  • Communicating extensively with 2U stakeholders, e.g. Finance, Legal, HR and functional areas to understand and anticipate needs, changes and growth for staff
  • Maintaining relationships with brokers as necessary

Company Stage

N/A

Total Funding

$426.9M

Headquarters

Lanham, Maryland

Founded

2008

Growth & Insights
Headcount

6 month growth

-8%

1 year growth

-9%

2 year growth

0%