External and Internal Inquiries Coordinator
Third Party
Confirmed live in the last 24 hours

10,001+ employees

Digital payment processor
Company Overview
Square's mission is to ensure that all businesses are able to participate and thrive in the economy. The company is building infrastrucutre for online payments.
Social Impact
Financial Services
Consumer Goods

Company Stage

Series E

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Remote in USA
Experience Level
Desired Skills
Data Analysis
  • Minimum of 5 years of Regulatory/Compliance response related experience within the financial services space
  • Experience in managing the third party relationships, particularly within banking and payments industry
  • Deep understanding the regulatory, legal and compliance landscape within the financial services industry such as payments, banking, etc
  • Excellent organizational, interpersonal, communication and relationship management skills, and ability to effectively interact with all levels of management
  • Ability to think on your feet, anticipate follow-up questions from Banking Partners, Regulators and Auditors, and clearly articulate key messages and strategies
  • Ability to work quickly to respond to inquiries, without sacrificing quality (e.g. final Regulatory responses are due to Regulators within 48 hours of receipt)
  • Build relationships and credibility with business leads, external partners, and regulators through collaborative and independent programs
  • Creative and strategic thinker with a strong control mindset
  • Strong project management and organizational skills, and ability to think broadly about processes end-to-end with ability to 'connect the dots' for Regulators, Auditors and Control teams
  • Clear written communication skills
  • Adaptability in an agile and fast-paced environment
  • Experience managing competing efforts and requirements
  • Open to remote candidates
  • Industry certifications (e.g. CAMS, CRCM, CFE)
  • Previous compliance officer experience
  • Experience with international financial services regulations
  • In collaboration with Legal and Compliance, interpret internal and external requests related to banking partners, regulatory exams, Audits, and external inquiries
  • Produce required information/responses, perform data analysis, and provide explanations for response
  • Analyzing and reviewing requested information, collaboration with the cross functional teams within Cash to obtain appropriate responses and data, advising the business and/or forming responses, proposing different options for responding to inquiries
  • Managing response through their lifecycle by interpreting and documenting requirements, conducting meetings as needed (externally and internally), and alerting management of potential issues and memorializing all decisions
  • Collaborating with internal customers to ensure the responses are relevant, accurate and complete while meeting deadlines
  • Manage, with assistance from partners, all issue remediation identified either externally or internally
  • Formulate program related responses explaining the Third Party Regulatory Response lifecycle, as necessary
  • Help to streamline responses by creating repeatable processes and maintaining a library of key information in a centralized repository
  • Manage the requests within your portfolio and serve as a central point of contact for internal and external teams
  • Access and implement excellent data governance and record keeping practices
  • Act as a trainer and mentor to other team members, provide strong industry knowledge and understanding of the enterprise's structure, and be a trusted SME for third party inquiries, particularly regarding banking partner requests