Job Description

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

The DYCD Office of Neighborhood Safety (ONS) puts communities at the center of public safety through crisis management, placemaking, and transformative programs in neighborhoods where gun violence is most prevalent. Under the immediate supervision of ONS Leadership, the Borough Manager will help monitor, oversee, and support programs within the ONS portfolios.

The Borough Manager will primarily be responsible for oversight and programmatic coordination of the implementation of the Crisis Management System (CMS) programs, and the Mayor’s Action Plan for Neighborhood Safety (MAP), a place-based initiative that focuses on community safety and well-being in 30 New York City Housing Authority (NYCHA) developments.

The person who will be effective in this role will have experience implementing community-based programs in communities where violence is concentrated and extensive knowledge of City agency resources and processes. Responsibilities will include but are not limited to:

- Provide direct supervision for ONS Initiatives Managers involved in day-to-day operational oversight for
CMS and MAP programs within particular precincts and NYCHA developments within the Borough and
ensure that staff provide effective oversight.

- Serve as a contact point for borough-based issues on behalf of ONS programs and the agency; help
address borough and geographical issues and resources needed for internal and external stakeholders.

- Facilitate partnerships and stakeholder engagement with public and community community-based on
the organizations and advocates related to community violence interventions and crime prevention
through placemaking and public design within the Borough.

- Provide technical assistance to underperforming contractors and assist CBOs generally to identify
resources, strengthen linkages and referrals, and refine practices.

- With Initiative Managers, develop and support the implementation of strategies to address quality of life
and public safety issues raised by resident stakeholders and CBO partners, via the coordination of
existing services and through liaising with other City agencies to mobilize resources and solve
problems.

- Provide technical support for staff and CBOs and coordinate training with internal and external technical
assistance providers. - Accompany ONS Initiative Managers at on-site programmatic visits during
program hours (including weekends and evenings).

- Monitor each CBO’s program design, work scope, and other documentation and procedures to ensure
they align with the stated programmatic goals and objectives per the Request for Proposal and contract.

- Provide regular updates to supervisory staff concerning poor-performing programs and
recommendations to improve program performance.

- Support and advise the Ons and Agency leadership in all ONS programmatic planning and
performance management activities.

- Respond to/participate in events, meetings, communications from community members on behalf of
ONS.

- Provide creative and innovative leadership for the continued enhancement of the ONS’ programmatic
and community development activities consistent with its mission.

- Cultivate and maintain excellent relationships with stakeholder groups, other government agencies,
community non-profits, advocates, family members, and justice-involved individuals in the Borough.

Qualifications