Full-Time
Family Engagement Manager
Sheltering Arms
501-1,000 employees
Nonprofit strengthening education for vulnerable families
No salary listed
Atlanta, GA, USA
In Person
Bachelor's, Master's
 Training |
|---|
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- A Bachelor's degree in Social Work, Early Childhood Education, Child and Family Development, Public Administration, or a related field is required.
- A minimum of three years of family engagement, social services, or community partnership experience is required.
- Strong understanding of Head Start Parent, Family, and Community Engagement Standards and family engagement strategies.
- Knowledge of trauma-informed care, cultural responsiveness, and family-centered practice.
- Ability to train, coach, and support Family Service Coordinators in delivering high-quality services.
- Effective communication and facilitation skills for groups and public events.
- Organizational skills with the ability to manage multiple projects and timelines.
- Ability to analyze engagement data and translate findings into program improvements.
- Lead implementation of the Head Start Parent, Family, and Community Engagement Framework across all centers.
- Provide coaching to Family Service Coordinators and center leaders on high-quality family engagement practices.
- Ensure fidelity in the Family Partnership Process, including strengths-based goal setting and referrals.
- Monitor BRIDGE Assessment data and ensure alignment with program planning.
- Ensure accurate documentation of all family services in alignment with Head Start and Early Head Start expectations.
- Plan, facilitate, and ensure compliance for all Policy Council meetings and elections.
- Prepare agendas, minutes, training content, and monthly governance documents.
- Train Policy Council members in governance responsibilities and decision-making authority.
- Coordinate with agency leadership to provide timely and accurate program updates to the Policy Council.
- Ensure meaningful parent participation in program planning, evaluation, and governance.
- Oversee development and implementation of Parent Leadership Organizations at each center.
- Guide centers in planning and delivering monthly Parent Leadership Organization meetings.
- Lead Parent Leadership Organization Boot Camp workshops to strengthen parent leadership.
- Encourage and support parent-led initiatives and leadership opportunities.
- Maintain accurate documentation of Parent Leadership Organization activities for compliance reviews.
- Plan and coordinate family programming, workshops, and events.
- Establish and maintain partnerships with community organizations and service providers.
- Ensure programming is culturally responsive, accessible, and aligned with family needs.
- Collaborate with internal departments to offer integrated family experiences.
- Coordinate agency-wide resource fairs, family events, and training sessions.
- Represent Sheltering Arms at recruitment events and community outreach activities.
- Help identify high-need communities aligned with recruitment priorities.
- Support creation of family-friendly recruitment materials and messaging.
- Promote program visibility through partnerships, tabling events, and presentations.
- Collaborate with ERSEA teams to align community engagement and recruitment goals.
- Monitor Family Partnership documentation for accuracy and compliance with Head Start and Early Head Start standards.
- Track referrals, follow-up services, and progress toward family goals.
- Support corrective action and training for Family Service Coordinators on documentation requirements.
- Analyze family engagement data and report findings to the Senior Director.
- Assist in federal monitoring preparation and internal self-assessments.
- Provide ongoing coaching and training to Family Service Coordinators on best practices in family engagement.
- Support onboarding for new Family Service Coordinators and center leadership regarding family services.
- Facilitate collaboration among centers to share strengths and lessons learned.
- Offer technical assistance during documentation corrections or program challenges.
- A Master's degree is preferred.
- Head Start or Early Head Start experience is strongly preferred.
- Proficiency with ChildPlus or a similar data system is preferred.
Sheltering Arms NY provides services to strengthen the education, wellbeing, and development of vulnerable children, youth, and families in the New York metro area. Its programs include early childhood education, after-school and enrichment activities, and family support services delivered through community partnerships to help low-income families break the cycle of poverty. The way it works is by offering structured programs and supportive services that address learning, health, and social needs, guiding families to access resources, skills training, and opportunities they need to succeed. What sets Sheltering Arms apart is its long history (since 1831), extensive local presence, and focus on equity through collaborations that reach thousands of New Yorkers each year. Its goal is to ensure every child and family has the support and opportunities required to reach their full potential and build brighter futures.
Company Size
501-1,000
Company Stage
Grant
Total Funding
$150K
Headquarters
New York City, New York
Founded
1831
Get referred to Sheltering Arms
See people who can refer or advise you
Simplify's Take
What believers are saying
- January 5, 2025 sale to Rising Ground preserved one Bronx program and jobs.
- November 23, 2025 records-storage approval reduced compliance risk for former families.
- The brand's 200-year history still carries credibility with New York nonprofits.
What critics are saying
- March 7, 2024 Chapter 11 confirmed collapse, not turnaround.
- Programs already shut down by July 1, 2023, eliminating operating jobs.
- Wind-down reduced the estate to four employees handling sales, records, and claims.
What makes Sheltering Arms unique
- Founded in 1823, Sheltering Arms built deep New York City child-welfare relationships.
- Sheltering Arms transferred programs to Rising Ground and others, preserving service continuity.
- Its portfolio spanned foster care, homeless shelters, mental health, and early education.
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