Full-Time

Global Service Manager

Posted on 6/6/2024

Datavant

Datavant

501-1,000 employees

Secure healthcare data integration and analytics

Financial Services
Data & Analytics

Senior, Expert

Remote in USA + 1 more

Required Skills
Agile
Communications
Requirements
  • 15+ years of experience in high-growth Tech companies driving complex, global programs leveraging industry best practices.
  • BA/BS degree highly desired, Program Management or PMP certification a plus.
  • Previous experience in a management consulting role is preferred.
  • Experience with Agile Development Practices methodologies highly desired.
  • Ability to kickstart multi-org complex programs and drive delivery of quality outcomes with speed.
  • Ability to skillfully use data to drive challenging discussions, align disparate teams on program outcomes and communicate program progress, outcomes and risks.
  • Excellence in communication and execution working across the organization to drive successful outcomes.
  • Experience leading and growing employees and teams.
  • Comfortable leading under new, ambiguous and/or changing conditions with proven problem solving and decision-making skills.
  • Professional, team player with strong leadership and interpersonal skills.
Responsibilities
  • Own the Technology organization’s staffing strategy to include where and how to use onshore, offshore and nearshore employees and contractors to drive Product Development.
  • Assess our current vendors and partners and make a recommendation about what type of work should be owned by which partner and in which location. Quickly make changes as needed, with minimal amount of impact to development teams.
  • Drive alignment with key stakeholders such as Finance, Audit, Procurement, Legal, Security and Datavant’s Strategy team to ensure that we have laid all of the necessary groundwork for growth in global regions.
  • As needed, build out new offices in nearshore and offshore locations, working with existing vendors and partners as needed, or onboarding new ones while coordinating heavily with all internal stakeholders.
  • Partner with Finance to ensure all financial targets of onshoring, nearshoring or offshoring are met.
  • Manage SLAs with vendors and partners, and drive MBRs, QBRs and other elements of the governance process to measure success against stated objectives.
  • Effectively integrate new product development teams in onshore, nearshore or offshore locations to ensure operational rigor and cultural fit, and to ensure seamless delivery.

Datavant is a leading healthcare data logistics company dedicated to improving patient outcomes by seamlessly integrating diverse health data sources. They excel in providing advanced technologies that securely connect disparate patient-level data while maintaining stringent privacy standards. This company promotes a culture of innovation and excellence making it an ideal workplace for those passionate about making a tangible impact in healthcare through cutting-edge data management solutions.

Company Stage

Series B

Total Funding

$80.5M

Headquarters

San Francisco, California

Founded

2017

Growth & Insights
Headcount

6 month growth

0%

1 year growth

26%

2 year growth

148%

Benefits

Competitive Salaries & Rewards

Generous Parental & Family Leave

Ability to work anywhere in the US and Canada

Meaningful equity

Competitive Benefits – Full Family Coverage

WFH Stipend & Monthly Credit

Commitment to Learning & Development

Unlimited PTO

INACTIVE