Datavant is a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. We are a data logistics company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.

By joining Datavant today, you’re stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We hire for three traits: we want people who are smart, nice, and get things done. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.

Global Service Management Role: 

This leader should have a strong background in workforce management and especially global growth strategies which include the use of nearshore and offshore working models, deep change management expertise, strong execution capabilities, a data-first mindset and a track record of building strong business partnerships and alignment. This role is for you if you are passionate about using your craft to grow a company’s global footprint while driving cultural transformation at speed!

You will:

• Own the Technology organization’s staffing strategy to include where and how to use onshore, offshore and nearshore employees and contractors to drive Product Development. This includes establishing a long range view of how to operationalize Datavant’s strategy using all geographic locations and worker types to maximize global growth and speed to market.
• Assess our current vendors and partners and make a recommendation about what type of work should be owned by which partner and in which location. Quickly make changes as needed, with minimal amount of impact to development teams.
• Drive alignment with key stakeholders such as Finance, Audit, Procurement, Legal, Security and Datavant’s Strategy team to ensure that we have laid all of the necessary groundwork for growth in global regions.
• As needed, build out new offices in nearshore and offshore locations, working with existing vendors and partners as needed, or onboarding new ones while coordinating heavily with all internal stakeholders.
• Partner with Finance to ensure all financial targets of onshoring, nearshoring or offshoring are met.
• Manage SLAs with vendors and partners, and drive MBRs, QBRs and other elements of the governance process to measure success against stated objectives.
• Effectively integrate new product development teams in onshore, nearshore or offshore locations to ensure operational rigor and cultural fit, and to ensure seamless delivery.

Qualifications:

• 15+ years of experience in high-growth Tech companies driving complex, global programs leveraging industry best practices.
• BA/BS degree highly desired, Program Management or PMP certification a plus.
• Previous experience in a management consulting role is preferred.
• Experience with Agile Development Practices methodologies highly desired. 
• Ability to kickstart multi-org complex programs and drive delivery of quality outcomes with speed.
• Ability to skillfully use data to drive challenging discussions, align disparate teams on program outcomes and communicate program progress, outcomes and risks.
• Excellence in communication and execution working across the organization to drive successful outcomes.
• Experience leading and growing employees and teams.
• Comfortable leading under new, ambiguous and/or changing conditions with proven problem solving and decision-making skills.
• Professional, team player with strong leadership and interpersonal skills.

We are committed to building a diverse team of Datavanters who are smart, nice, and get things done, where every Datavanter is empowered to bring their authentic self to their work. We are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks (competitive San Francisco rates for US-based roles) and industry best practices. 

We’re building a high-growth, high-autonomy culture. We rely less on job titles and more on cultivating an environment where anyone can contribute, the best ideas win, and personal growth is driven by expanding impact. This means we default to simple job titles (e.g., Software Engineer) rather than complex ones (e.g., Senior Software Engineer). The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on  level, responsibilities, skills, and experience for a specific job. The estimated salary range for this role is  [$X,XXX - $X,XXX].

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be anonymous and used to help us identify areas of improvement in our recruitment process. (We can only see aggregate responses, not individual responses. In fact, we aren’t even able to see if you’ve responded or not.) Responding is your choice and it will not be used in any way in our hiring process.