Senior Pre-Sales Engineer

Highlights

• OTE: $170,000 - $190,000
• Location: USA Remote (EST and CST)
• Stock options

About Fundraise Up

At Fundraise Up, we are reimagining the fundraising platform to create the most convenient and fastest way to donate to non-profit foundations. Our innovation is aimed at enhancing loading speeds, boosting conversion rates, offering diverse payment methods, and more. Each month, individuals worldwide donate tens of millions of dollars through our platform. We are the go-to fundraising solution for some of the world's leading non-profit organizations. UNICEF, Obama Foundation, the Alzheimer's Association, and many others leverage our platform for their online fundraising needs.

About the role

As a Presales Engineer at Fundraise Up, you will be a key technical advisor and trusted partner to our prospective clients. You will collaborate closely with Sales, Solutions, Product, and Customer Success teams to understand customer needs, map them to the Fundraise Up platform, design tailored solutions, demonstrate the value of our platform and ensure a seamless evaluation process. Your expertise will help non-profits and NGOs understand how Fundraise Up can solve their unique challenges and drive their mission forward.

Key Responsibilities

• Partner with account executives throughout the sales cycle as the primary presales resource, providing deep product expertise and solution guidance.
• Conduct technical discovery sessions to understand client requirements, integration needs, and business objectives.
• Design and present tailored product demonstrations and tailored solutions that address specific client pain points and use cases.
• Respond to technical questions and objections, articulating complex concepts in clear, business-relevant language to both technical and non-technical audiences.
• Develop solution architectures, data mapping, and integration plans with third-party platforms (e.g., Salesforce, HubSpot, Stripe, PayPal, Zapier).
• Support RFP/RFI responses, ensuring technical accuracy and compliance with standards such as PCI and GDPR.
• Gather and relay client feedback to Solution Architecture and Product teams, contributing to product enhancements and roadmap decisions.
• Stay current on fundraising technology trends, industry best practices, and competitor offerings.
• Provide technical enablement and training to the Sales team, sharing insights and best practices.
• Foster strong relationships with prospects and customers, ensuring technical satisfaction throughout the presales process.

Skills & Qualifications

• 5+ years in a presales, sales engineering, or technical consulting role within SaaS, fintech, or nonprofit technology sectors.
• Familiarity with APIs, webhooks, data integration, data mapping, technical scoping, and cloud-based platforms.
• Experience working with Enterprise customers with large ARR.
• Demonstrated ability to translate customer requirements into compelling technical solutions and communicate value effectively.
• Experience with CRM, payment, and marketing automation integrations (Salesforce, HubSpot, Stripe, PayPal, Zapier).
• Familiarity with compliance frameworks (GDPR, PCI DSS) and best practices for data security and privacy.
• Excellent presentation, communication, and storytelling skills; able to engage both technical and executive stakeholders.
• Analytical mindset with strong problem-solving, critical thinking, and adaptability skills.
• Team-oriented with a collaborative approach to working with cross-functional teams.
• Bachelor’s degree

Preferred Qualifications

• Experience in the nonprofit sector or with fundraising technology is highly desirable.
• Background in delivering technical workshops, training sessions, or product enablement.
• Track record of supporting successful SaaS sales cycles in high-growth environments.
• Experience with website conversion A/B testing.

• Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
• FSA and HSA Spending Account.
• 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
• 401(k) plan with company match.
• 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
• Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
• Generous home office stipend to support your remote workspace.
• Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
• Charitable giving program and paid volunteer time off with registered non-profits.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

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