Full-Time
Assistant Manager
Safelite
5,001-10,000 employees
Auto glass repair and replacement services
No salary listed
Portland, OR, USA
In Person
 Retail (1) |
|---|
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- A High School Diploma, GED, or equivalent, or 3–5 years of leadership or supervisory experience is preferred.
- At least 1 year of supervisory, leadership, or key-holder experience is required.
- Three to five years of experience in retail or service center environments is required.
- A valid state-issued driver's license is required.
- Automotive experience is preferred.
- Proficiency with Microsoft Office Suite, web applications, and general office equipment is required.
- Ability to work outside in a variety of weather conditions is required.
- Ability to present a professional appearance and wear personal protective equipment is required.
- Ability to lift and carry up to 35 pounds for short periods, work at elevated heights, and remain on one's feet for extended periods is required.
- Provide leadership and direction to front-line associates and lead operations for an individual retail location.
- Motivate and lead associate activities while ensuring high productivity and customer service; provide associate cross-training for operational stability.
- Respond quickly to customer complaints and warranty issues and process casualty losses and repair damages.
- Manage work-order assignments and route mobile jobs; ensure procedures are followed, vehicles are loaded, and vehicles are in transit in a timely manner.
- Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation, and internal technology platforms.
- Monitor productivity, inventory, and cleanliness to ensure quality standards are met.
- Ensure compliance with applicable laws and regulations issued by the Occupational Safety and Health Administration and other federal, state, and local regulatory agencies.
Safelite provides auto glass repair and replacement in the United States for individual vehicle owners, insurance companies, and fleet operators. Its services include windshield repair, windshield replacement, side window replacement, back glass replacement, power window repair, and safety systems recalibration, offered through both in-shop and mobile options to maximize convenience. The company uses its own technology to ensure precise installation and employs extensively trained technicians, backed by a nationwide warranty. Revenue comes from direct customer payments, insurance claims, and business partnerships. Safelite also recycles used auto glass as part of its eco-friendly practices. Its differentiators are a strong focus on customer convenience, comprehensive technician training, proprietary installation technology, and broad coverage with a nationwide warranty. The goal is to provide reliable, convenient, and high-quality auto glass services across the country.
Company Size
5,001-10,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Columbus, Ohio
Founded
1947
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Simplify's Take
What believers are saying
- State Farm’s July 1, 2025 switch to Safelite Solutions expands claims-management revenue.
- Safelite opened its renovated Columbus campus May 14, 2026, supporting recruiting and retention.
- The Safelite Foundation’s 2026 nonprofit partnerships strengthen brand goodwill and community hiring appeal.
What critics are saying
- EEOC sued Safelite on June 29, 2026 over alleged nationwide sex discrimination in hiring.
- LYNX’s 2026 trade-secret suit against Safelite Solutions threatens injunctions and discovery into State Farm.
- Independent glass shops and IGA allege monopoly abuse; structural separation pressure could intensify.
What makes Safelite unique
- Safelite’s nationwide mobile repair network and recalibration expertise create hard-to-copy service density.
- Its State Farm TPA role embeds Safelite in claims workflows across insurance channels.
- The renovated Columbus headquarters signals long-term operational depth and employer commitment.
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Benefits
Health Insurance
401(k) Company Match
Unlimited Paid Time Off
Tuition Reimbursement
Flexible Work Hours
Company News
Safelite reopens renovated Columbus headquarters with new glass bridge. Safelite officially reopened its renovated Columbus, Ohio, home office May 14 with a ribbon-cutting ceremony attended by city, regional and state leaders. The two-building campus is now joined by a new glass bridge, and Columbus-based associates will return to the office full-time on June 1. Safelite has been headquartered in Columbus since 1989, when the company moved its base from Wichita, Kan. "Our newly renovated office reflects who we are, our people, our brand and our deep connection to Columbus," said Renee Cacchillo, president and CEO of Safelite. "After careful consideration, it became clear that its associates are proud of
Safelite installs legal chief who helped drive innovation at DHL. DHL general counsel Mark Smolik called losing Elaine Darr to Safelite a "proud and bittersweet moment" and said Darr "is a true example of what dedication, integrity and a passion for excellence can achieve." Safelite, the nation's largest auto glass replacement company, has hired a new general counsel, Elaine Darr, who played a key role in driving legal department innovation at DHL Supply Chain Unlock access to premier legal insights with Law.com join the Law.com community today! * Explore the entire Law.com network. * Enjoy free access to one article from the Law.com network every 30 days*. * Subscribe to curated newsletters for the latest updates, analysis, and expert commentary. * Search across a spectrum of legal topics to find exactly what you're looking for. * Set up alerts on any search topics you choose.
Holidays shine bright at Credit One Stadium october 15, 2025. Holidays shine bright at Credit One Stadium. The holidays are lighting up Daniel Island as Credit One Stadium welcomes the community for a season filled with celebration, connection and giving back. From the Annual Tree Lighting Ceremony on Friday, December 5, to the 18th Annual Holiday Classic presented by Safelite at LTP Daniel Island, there's something for everyone to enjoy this December. Families can kick off the festivities at the Tree Lighting Ceremony, a free event filled with holiday magic. Gates open at 6 p.m., with the official lighting at 7 p.m. The evening features live holiday music by Shane Griffin Entertainment, a snow show, and the chance to meet Santa and Mrs. Claus. Guests can enjoy face painting, caricature art, fairy hair, cookie decorating, holiday cocktails, and hot chocolate, the perfect ingredients for a night of family fun under the twinkling lights. Adding to the holiday spirit, the Delancey Street Foundation will once again be selling fresh Christmas trees in the stadium parking area. Each purchase supports the organization's mission to provide meaningful work and training opportunities for individuals rebuilding their lives through community-based programs. "The holidays are such a special time for us at Credit One Stadium," said Chris Meany, COO of Credit One Stadium. "These events bring together families, friends and neighbors to celebrate the season while supporting organizations doing incredible work in our community. Whether you're here for the Tree Lighting or to cheer on players at the Holiday Classic, it's all about sharing joy and giving back." Just across campus, the 18th Annual Holiday Classic presented by Safelite takes place December 5 - 7 at LTP Daniel Island, combining the love of sport with the spirit of giving. The weekend-long tournament brings together tennis and pickleball players for doubles play benefiting the MUSC Shawn Jenkins Children's Hospital. Participants will enjoy a Friday night player dinner and awards for champions and finalists all while raising funds and collecting toys and gifts for the hospital's Child Life Program. Guests attending either event are encouraged to bring a new, unwrapped gift from the MUSC Child Life Wish List including games, toys, and activity kits to help brighten the holidays for children receiving care at the hospital.
Safelite has sued Safelife and Obed Alarqan in Illinois for federal trademark infringement, unfair competition, trademark dilution, violations of the Anti-Cybersquatting Consumer Protection Act and the Illinois Uniform Deceptive Trade Practices Act.
The Independent Auto Glass Association (IGA) has filed an antitrust complaint against Safelite Group with the Office of Policy and Coordination Bureau of Competition following an announcement that State Farm will be switching from LYNX Services to Safelite Solutions as its third-party administrator (TPA) July 1.