Associate Sales Engineer
Posted on 6/1/2023

501-1,000 employees

Revenue intelligence platform
Company Overview is on a mission to unlock reality to help people and companies reach their full potential.
Chicago, IL, USA
Experience Level
  • 0-2 years of customer facing experience in a sales engineering role (pre-sales) or other relevant work experience
  • Experience with sales technology (CRMs), cloud architecture, or telephony/web conferencing systems
  • Understanding of security and privacy pertaining to SaaS systems or a willingness to learn
  • Understanding of data flows, AI/ML concepts, analytics, APIs, JSON or webhooks. Or the willingness to learn about these topics
  • Excellent verbal and written communication skills
  • Strong interpersonal and teamwork skills
  • Passion for technology and problem-solving. Able to make the complex sound simple!
  • Work alongside Sales and Customer Success as the ultimate product expert
  • Thoroughly understand all aspects of the Gong platform in order to explain the technology to all types of users
  • Be the trusted advisor to both prospects and customers to ensure they get the correct business value from our Gong technology
  • Assist prospects and customers with Business Assessments (POCs, Pilots)
  • Craft content to show customers how to leverage Gong for specific use cases
  • Solution business and technical requirements and explain them in simple terms
  • Assist with RFPs and questionnaires in the context of sales cycles
  • Help eliminate bottlenecks by working cross-functionally (Sales, Customer Success, Support, Product Management, Engineering) in order to get deals across the line
  • Contribute reusable assets to the Sales Engineering team and the company at-large
  • Collaborate closely with Product Marketing, Product Management and Engineering to share voice of the customer feedback in order to influence our product roadmap and GTM strategies