About the role...

We are looking for a Sr. Enablement Engineer to join our growing Professional Services team! As a Sr. Enablement Engineer, you will help our customers succeed through production, maintenance and occasional delivery of our Instructor Led training for HashiCorp Enterprise products. The ideal Enablement Engineer has a depth of knowledge from hands-on experience in a DevOps or infrastructure automation role, familiarity with the HashiCorp product suite and a passion for education and customer enablement. 

In this role you can expect to…

• Work with Professional Services Engineers, Product and Subject Matter Experts to identify topics for enablement material.
• Keep training material up-to-date as our products and our customers’ needs evolve.
• Be a trusted advisor for customers on HashiCorp architecture, tools, and products.
• Assist with onboarding and training partners.
• Build and maintain labs on the Instruqt platform.
• Assist with onboarding and training partners.
• Onboard and mentor junior Enablement engineers
• Show agile development experience
• Provide real life experience and practical examples in relative context for live situations. 

Occasionally you may ( up to 25% of your time ):

• Be an engaging and energetic instructor with an audience of customers.
• Deliver Instructor Led Training (ILT) in a virtual classroom setting.
• Travel onsite to conduct in-person private trainings.

You may be a good fit for our team if you have...

• HashiCorp Certification(s), or experience with adjacent technologies.
• Experience creating demos, workshops, or other technical materials.
• Training experience, including vetting and onboarding trainers.
• Good written, verbal, communication, and presentation skills.
• Experience with adult learning theory or instructional design.
• Linux and cloud platform experience (Azure, AWS, GCP).
• Knowledge of any programming or scripting languages.
• Practical experience with Hashicorp’s tools.
• Built and managed CI/CD pipelines.
• 5+ years Implementation or Professional Services, Customer Support experience, Sales Engineering experience or equivalent experience in a customer facing role.
• Ability to work with autonomy in a fast-paced environment and a strong sense of accountability as well as a proven track record of driving results through indirect influence and delivering results.
• Adaptability, flexibility, and a willingness to work within changing priorities including ad hoc requests.
• Commitment to excellence in delivery of customer service.

HashiCorp embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are, the better our company will be.

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