Group Operations Engineer

Job Description

About The Role:
The Operations Engineer, Mechanical will be responsible for defining, implementing and monitoring of the global operating processes for mechanical systems and systems of work. The role will provide technical support to our site based operations team in all countries. Leading on root cause analysis following failures or incidents ensuring systematic process is followed to maximise learning opportunities. 

Key Responsibilities:

• Monitor, evaluate and review existing, new, and upcoming projects to ensure appropriate consideration is given to equipment selection and use. 
• Ensure operational teams have sufficient in country support to operate and maintain the equipment deployed within their facilities. 
• Working with site teams, specifically site engineering managers, provide technical support and direction to ensure the best operational practices are adopted effectively.
• Drive a culture of continuous learning in order to eliminate failures in electrical systems.
• Drive high quality of service into the heart of mechanical engineering activities. Strive to continuously improve the quality of mechanical management systems and reduce impact of incidents related to mechanical systems.
• Ensure electrical systems remain fully available at all times.
• Review and develop all aspects of Global Switch's mechanical engineering policies and procedures. Research and deploy the best in class approaches for modern maintenance strategies. Leverage technology developments to enhance our understanding and efficient operation of equipment. 

About You:

You are fluent in both written and spoken English, with a collaborative, team-oriented approach and a natural ability to lead and influence others. You bring strong practical knowledge of mechanical management strategies and a passion for driving engineering excellence. You actively promote mechanical engineering best practices and champion a culture of Continuous Improvement. As a tenacious and persuasive change agent, you lead with a coaching mindset—encouraging innovation and adaptability across teams.

Your communication style is clear, concise, and consistent, enabling you to effectively engage with stakeholders and translate complex technical concepts into actionable outcomes.

Key Requirements:

• Formal tertiary qualification in an mechanical discipline 
• Experience in managing critical systems maintenance 
• Recent proven experience of operating mechanical infrastructure 
• Experience in training, coaching, and mentoring to develop effective use of asset management systems  
• Member of a recognised professional body for mechanical engineering

About Global Switch:

You might not know it, but you use a data centre like Global Switch every day. Whether you're browsing the web, streaming, playing a game, or simply making a purchase, you are relying on data centres around the world. Global Switch is a trusted name in the industry, with over 20 years of experience and a commitment to long-term partnerships and sustainability.

We value excellence and teamwork, and we always strive to deliver the best customer service and satisfaction. We are a team of skilled and passionate professionals, proud of who we are and what we do. Joining us means becoming part of a team that values learning and growth.

As an equal opportunity employer, Global Switch is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process and working environment.