Regional Sales Manager

Job Description

Scale Global Accounts from India. Build What Others Can’t.

Miratech is looking for a high-performance sales leader to scale revenue inside US-based Fortune 500 clients with a strong India presence.

This is not a territory sales role. This is a strategic expansion role.

You will own and accelerate growth across India business units of existing global accounts—unlocking new buying centers, building executive relationships, and converting local presence into multi-year revenue streams. If you have successfully sold IT services or CX/Digital transformation solutions to India stakeholders of US-headquartered enterprises, and you know how to convert local influence into global growth—this is your opportunity.

Responsibilities:

• Develop executive relationships with India-based buyers and decision makers of US-headquartered enterprises, including leaders within Global Capability Centers and contact center organizations.
• Expand wallet share within existing strategic accounts by identifying new buying centers, additional lines of business, and GCC- or contact center-led transformation opportunities.
• Convert India presence into global multi-tower engagements.
• Drive strategic account growth by expanding stakeholder influence, increasing pipelines, and securing long-term, high-margin engagements.
• Exceed revenue and profitability targets through multi-year agreements, enhanced service mix, and consistent bookings performance.
• Leverage major technology ecosystems to deliver innovative CX, AI, and modernization solutions that strengthen Miratech’s market position; perform other duties as may be required consistent with the purpose of this role.
• Perform other duties as may be required consistent with the purpose of this role.

Qualifications

• Proven success growing Fortune 500 accounts within BFSI, Telecom, Healthcare, or other enterprise verticals.
• Relationships and experience selling to India leadership teams of US-based enterprises, particularly within Global Capability Centers and contact center environments.
• Strong understanding of IT services, CX technology solutions and services, outsourcing, managed services, and professional services models.
• Demonstrated ability to build long-term executive relationships.
• Strong negotiation and closing capability in complex deal cycles.
• Experience working in global services organizations.
• Background in CX technologies, Contact Center transformation, Cloud, or AI; experience engaging Global Capability Centers and Contact Centers of North American enterprises, especially in banking and financial services, strongly preferred.

Additional Information

We offer:

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.
• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.