Site Reliability Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

• Strong in software development and System Design
• Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)
• Demonstrate increased self-reliance to achieve team goals
• Participate in code reviews and automated testing
• Debug basic software components and identify code defects for remediation
• Enable the deployment, support, and monitoring of software across test, integration, and production environments
• Automate deployments in test or production environments
• Automatically scale applications based on demand projections

Responsibilities Include:

• Serving as a core member of an agile team that drives user story analysis and develops responsive web applications
• Performing hands-on software development, typically spending 50-60% of time actually writing code and unit tests, doing proof of concepts, conducting code reviews, and testing
• Performing ongoing refactoring of code, utilizing visualization and other techniques to fast track concepts, and delivering continuous improvement
• Developing deep understanding of integrations with other systems and platforms within the supported domains
• Manage your own time, and work well both independently and as part of a team
• Mentoring team members
• Work closely with product managers to implement versatile solutions to tricky web development problems
• Work with Product Owners to define requirements for new features and plan increments of work
• Drive automation and ensure automated test scripts are completed for new features
• Perform all aspects of software development for assigned applications, including developing prototypes, writing new code and creating API's
• Implement observability and resiliency using best practices
• Demonstrate a passion for continuous learning and willingness to adopt new technologies
• Good attitude, communication, willingness to learn and collaborate
• Bring a culture of innovation, ideas, and continuous improvement
• Challenging status quo, demonstrate risk taking, and implement creative ideas

Qualifications

• BS degree in Computer Science, Computer Engineering, other technical discipline, or equivalent 3+ years of work experience
• 3+ years’ experience working in JavaScript and Java and able to demonstrate strong JavaScript and Java knowledge
• 3+ yrs experience in writing java applications and building REST APIs
• Hands on experience with frameworks - Spring Boot, Vertex, NodeJS
• Able to demonstrate strong web fundamentals & knowledge of DOM
• Practical experience on implementation various system integration solutions, such as, APIs and Data integration layers (Batch & Real-Time);
• Experience in design and developing mission critical highly available enterprise applications and Java applications performance tuning
• Experience with Continuous Integration and Continuous Delivery environment and platforms, especially GIT, Maven and Jenkins
• 5+ yrs working in a Software Development practices, Agile/SCRUM, SAFe Agile, Pair Programming
• Proven experience building scalable web application
• Good communication skills - able to explain concepts to product managers and business partners in ways that are meaningful to them
• Hands on experience with relational and NoSQL databases such as DB2, Redis, Postgres, Couchbase etc.
• Research latest technology, concepts, conceptualize solution and develop proof of concept that will improve resiliency and performance of the applications
• Design and implement innovative solution/framework that will improve software engineering velocity, infrastructure resiliency and security, and data availability
• Strong interpersonal communication skills and the ability to work well in a diverse team-focused environment
• Knowledge on observability (logging/monitoring/alerting/tracing) tools 

Annual Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.